Shane Chaves
Hamilton
Summary
Personable and reliable with focus on timely and accurate deliveries, coupled with positive attitude. Knowledge of city routes and traffic patterns, combined with skills in safe driving and navigation. Dedicated to ensuring efficient and prompt parcel delivery, contributing to overall customer satisfaction. Offering reliability and strong work ethic, with readiness to learn and grow in this environment. Delivers solid understanding of navigating city routes and traffic patterns, combined with safe driving practices.
Overview
5
5
years of professional experience
Work History
Courier
FedEx
06.2024 - 01.2025
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
Uber Partner
Uber
03.2020 - 01.2025
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Built rapport with passengers through friendly conversation and attentive listening.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
Courier
Danfoss Couriers
11.2021 - 05.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Followed company policies and procedures during shift.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Contacted customers to confirm delivery details and locations.
Education
High School Diploma -
St. Ignatius of Loyola
Oakville, ON06.2000
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Excellent driving skills
- Package handling
- Time management
- GPS and route planning
- Relationship building and rapport
- Time sensitive deliveries
- Heavy lifting
Languages
English
Native or Bilingual
Timeline
Courier
FedEx
06.2024 - 01.2025
Courier
Danfoss Couriers
11.2021 - 05.2024
Uber Partner
Uber
03.2020 - 01.2025
High School Diploma -
St. Ignatius of Loyola
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