Jeremy Cay
Toronto,ON
Summary
Experienced hospitality professional with a strong foundation in all areas of restaurant operations — from dishwasher to General Manager. Skilled bartender and server with a proven ability to deliver polished, attentive service in high-volume environments. Known for crafting memorable guest experiences, maintaining composure under pressure, and bringing a team-first attitude to the floor.
Overview
8
8
years of professional experience
Work History
General Manager
Tinga Kim Taqueria
Toronto, ON
12.2022 - 01.2024
- Opened restaurant through collaboration with ownership, overseeing front-of-house setup and daily operations.
- Recruited and trained a high-performing service team to enhance operational efficiency.
- Designed innovative bar and cocktail menu aligned with brand identity.
- Managed front-of-house inventory and vendor relationships to ensure seamless supply chain operations.
- Implemented POS system and integrated Uber Eats for improved delivery options.
- Maintained smooth daily operations to deliver exceptional guest experiences.
Bar Manager
Campechano
Toronto, ON
08.2019 - 10.2022
- Oversaw full bar operations including inventory, menu development, and team management
- Designed and photographed products for the restaurant’s online store and marketing use
- Maintained and updated website content, managed social media, and supported branding efforts
- Created and served seasonal cocktails, managing bar flow during peak service hours
Bartender/Server/Manager
Playa Cabana
Toronto, ON
07.2016 - 08.2019
- Led cocktail service and bar preparation for over 10 seats while fulfilling restaurant drink orders.
- Trained new team members, fostering efficient nightly service and team coordination.
- Managed opening and closing operations, ensuring smooth cash-outs and customer issue resolution.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Skills
- Customer service
- Point of sale systems
- Menu development
- Social media management
- Customer experiences
Timeline
General Manager
Tinga Kim Taqueria
12.2022 - 01.2024
Bar Manager
Campechano
08.2019 - 10.2022
Bartender/Server/Manager
Playa Cabana
07.2016 - 08.2019
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