Career advancementCompany CultureHealthcare benefitsWork-life balance
Summary
Detail-oriented and service-driven professional with over 10 years of leadership experience in the food service and hospitality industry. Proven track record in customer service, team coordination, inventory management, and operational excellence. Adept at building relationships, resolving issues quickly, and delivering high-quality service in fast-paced environments. Seeking to bring my strong interpersonal and organizational skills to a Sales role at Sysco.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Chef
Hot House Restaurant
09.2022 - 03.2023
Oversaw kitchen operations and managed staff scheduling.
Maintained inventory control and reduced food waste.
Delivered consistent service quality under high-pressure conditions.
Trained new staff and communicated effectively with vendors and suppliers.
Partner/Operator
Delicious Solutions
02.2020 - 09.2022
Managed client relationships and customized catering orders.
Tracked food costs, managed purchasing, and ensured timely delivery.
Built menus and solutions based on client feedback.
Executive Chef
Urban Dish
01.2018 - 01.2020
Managed staff and kitchen operations.
Designed menus and implemented ordering procedures.
Ensured consistent guest service and operational efficiency.
Restaurant Manager / Executive Chef
Porta Nova
01.2013 - 01.2018
Created and maintained a welcoming dining experience.
Managed vendor relationships and ordering systems.
Trained front and back-of-house teams on SOPs and service standards.
Education
Culinary Arts Diploma - undefined
Liaison College
Toronto
01.2009
Skills
Customer Relationship Management
Communication & Conflict Resolution
Order Processing & Inventory Coordination
Team Leadership & Training
Scheduling & Time Management
Data Entry & POS System Proficiency
Problem Solving & Critical Thinking
Food & Safety Compliance
Certification
Food Handler’s Certificate Toronto, ON | 2023
Accomplishments
Re-designed kitchen stations and equipment placement which increased productivity and enhanced workflow processes.
Ensured safe and efficient kitchen operations while managing a BOH staff of 40+.
Reduced food costs by 7% by sourcing and securing new suppliers and negotiating pricing and rebates.
Designed whole new menu, including meal selections, beverages and pricing.
Consistently trained staff which led to 5-10% reduction in labour costs
Additional Experience
Hands-on use of ordering platforms (Square, POS systems)
Managed team schedules, guest inquiries, and catering orders
Organized and led staff meetings to ensure service standards