Shandrah Gillies
Thunder Bay,ON
Summary
Resourceful professional who is a goal- orientated, team player on the field and in the office. With a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excellent in time management, problem-solving, and teamwork, to deliver high-quality workmanship on schedule.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/ Head Bartender/ Housekeeper
Guardian Eagle Fly-in Fishing Resort
Sioux Lookout, Ontario
05.2024 - 08.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Assisted in setting up the bar for service shift.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Greeted customers and provided excellent customer service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Communicated with customers about requests for additional supplies or cleaning services.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Dock Hand
Watson's Windy Point Fly in Fishing Lodge
Wawa, Ontario
05.2023 - 08.2023
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Worked closely with supervisors to ensure timely completion of tasks.
- Ensured that all safety protocols were followed in accordance with company policies.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Assisted in transporting boats to safe and secure docks
- Operated boats in harsh weather conditions.
- Count the number of boxes or units in the loading and unloading docks to confirm the proper completion of work orders.
- Assisted in the unloading of cargo from float-planes
- Operated ATVs with trailers safely.
- Used knotting techniques to safely land floatplanes.
Labourer/Traffic Control Flagger
BJ Kapush Contracting
Thunder Bay, Ontario
07.2022 - 11.2022
- Installed drainage systems including culverts, catch basins, storm sewers.
- Worked with team to safely direct traffic around work site.
- Measured locations for installation of markers, utilizing tape, string or chalk.
- Repaired potholes in existing roads by filling them with fresh asphalt material.
- Performed minor repairs on damaged pavements using cold patching techniques.
- Adhered strictly to safety regulations when operating heavy machinery or working near hazardous materials.
- Utilized compaction machines to compact soil for road building activities.
- Erected signs and cones to divert traffic in active work areas.
- Assisted in the placement of traffic signs along newly constructed roads.
- Worked in all types of weather.
- Communication skills through radio to other workers for safe traffic control protocols.
- Problem solving skills in group environments
Education
Fish & Wildlife Conservation Technician Diploma - Fish & Wildlife Conservation Technician
Sault College
Sault Ste. Marie, ON12-2024
Skills
- Knowledge of safety protocols in the outdoor working environment
- Wildlife, flora, and fauna identification skills
- Personable
- Bondable
- Capable of working in group environments
- Capable of working independently in any type of weather
- Punctual
- Responsible and independent individual
- Capable of working in remote locations for an extended period of time
Certification
- Pleasure Craft License
- Valid G Licence
References
References available upon request.
Timeline
Server/ Head Bartender/ Housekeeper
Guardian Eagle Fly-in Fishing Resort
05.2024 - 08.2024
Dock Hand
Watson's Windy Point Fly in Fishing Lodge
05.2023 - 08.2023
Labourer/Traffic Control Flagger
BJ Kapush Contracting
07.2022 - 11.2022
Fish & Wildlife Conservation Technician Diploma - Fish & Wildlife Conservation Technician
Sault College
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