Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Shandin Jerome

Calgary,AB

Summary

Experienced professional with a strong background in construction, sales, and customer service. In construction, proficient in problem-solving skills, heavy lifting, teamwork and collaboration, ensuring projects are completed safely and efficiently. In sales, consistently surpass targets through strategic relationship-building and effective sales techniques. Customer service expertise includes resolving issues promptly and enhancing satisfaction. Known for teamwork, problem-solving, and dedication to delivering high-quality results. Ready to leverage these skills to contribute effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Construction Worker

Tetris Solutions
06.2023 - 01.2024
  • Collaborated with other crew members to complete tasks in an effective manner; worked both independently and as part of a team
  • Demonstrated strong problem-solving abilities when facing challenges or unexpected changes during construction projects
  • Trained new employees on the use of tools and equipment used in construction processes
  • Performed carpentry work such as framing, drywall installation, and trimming; operated power tools and hand tools safely and efficiently.

Construction Worker

Sunshine Sky Interiors
06.2022 - 05.2023
  • Collaborated with other crew members to complete tasks in an effective manner; worked both independently and as part of a team
  • Demonstrated strong problem-solving abilities when facing challenges or unexpected changes during construction projects
  • Trained new employees on the use of tools and equipment used in construction processes
  • Performed carpentry work such as framing, drywall installation, and trimming; operated power tools and hand tools safely and efficiently.

Sales Associate

Ardene
11.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Customer Service Cashier

Tim Hortons
01.2020 - 09.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

New Richmond High School
Calgary, AB
06.2022

Skills

  • Reliable and punctual
  • Flexible Schedule
  • Cash Handling
  • Multi-tasking strength
  • Customer Service
  • Problem-solving skills
  • Heavy Lifting
  • Teamwork and Collaboration
  • Adaptability
  • Tech Savvy

Certification

  • Fall Arrest Certificate
  • Scissor Lift License

Volunteer Experience

  • Restigoche County, Food Bank Volunteer, Campbellton, NB, 05/2020, 06/2020, Kept shelves organized, well-stocked, and properly rotated., Fostered positive work environment by demonstrating outstanding teamwork, mutual respect and effective communication.
  • Gesgapegiag Nursing Home, Nursing Assistant, Gesgapegiag, QC, 07/2019, 08/2019, Assisted nurses with patient care activities such as vital sign monitoring, ambulation, and hygiene., Maintained a clean and safe environment for patients., Demonstrated excellent communication skills when interacting with patients, families, and healthcare staff.
  • Community Kitchen Program, Soup Kitchen Volunteer, Calgary, AB, 06/2018, 07/2018, Developed strong organizational skills while managing multiple tasks simultaneously., Maintained accurate records of donations and volunteers for the soup kitchen's daily operations.

Languages

English
Native or Bilingual

Timeline

Construction Worker

Tetris Solutions
06.2023 - 01.2024

Construction Worker

Sunshine Sky Interiors
06.2022 - 05.2023

Sales Associate

Ardene
11.2021 - 05.2022

Customer Service Cashier

Tim Hortons
01.2020 - 09.2021

High School Diploma -

New Richmond High School
Shandin Jerome