Shanaya Shalim
Edmonton,Canada
Summary
Recent Bachelor of Commerce graduate with a strong background in financial analysis, sales, and customer service. Proficient in utilizing Excel, QuickBooks, and CRM systems. Proven track record of exceeding targets and building lasting customer relationships. Eager to advance in the finance industry and contribute to the growth of a dynamic organization through a full-time position.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Paris Jewellers
10.2021 - Current
- Oversee daily store operations, including opening and closing procedures, cash handling, bank deposits, and managing administrative tasks to ensure smooth operations.
- Maintain strong customer relationships, fostering a loyal client base while consistently exceeding sales targets and performance metrics.
- Provide product knowledge and expert guidance to customers, including detailed product demonstrations, extended service plans, and financing options to support informed purchasing decisions.
- Maintain a high level of store presentation and merchandise organization, ensuring an outstanding customer experience that supports overall sales and store objectives.
- Collaborate with team members to implement sales initiatives, promotional strategies, and product displays to drive customer engagement and boost revenue
Receptionist
Toyota
06.2019 - 09.2021
- Managed front desk operations, answering phone calls, greeting clients, and addressing customer inquiries in a professional and timely manner.
- Scheduled appointments, updated client records, and ensured all communications were accurate and up to date.
- Handled daily administrative duties including bank runs, managing dealer plates, distributing mail, and maintaining office supplies inventory.
- Supported office operations by processing paperwork, ensuring compliance with company policies, and assisting with the organization of meetings and appointments
Sales Associate/Cashier
Homesense
02.2018 - 06.2019
- Processed customer transactions, including refunds, exchanges, and purchases, while ensuring high levels of accuracy and customer satisfaction.
- Managed daily merchandise shipments, ensuring accurate processing and adherence to store presentation standards.
- Assisted customers in identifying products that meet their needs, providing product knowledge, and addressing inquiries related to merchandise, pricing, promotions, and sales.
- Maintained store presentation by organizing and restocking merchandise displays, ensuring visual standards were me
Education
Bachelor of Commerce - Management And Finance
MacEwan University
Edmonton, AB02.2025
High School Diploma -
Archbishop O'Leary
Edmonton, AB06.2019
Skills
- Inventory Management
- Data Analysis Tools
- Financial Analysis
- Cash Handling & Banking
- Team leadership
- Problem-solving
- Time management
- Goal setting
- Conflict resolution
- Finance Understanding
- Finance operations
Timeline
Assistant Manager
Paris Jewellers
10.2021 - Current
Receptionist
Toyota
06.2019 - 09.2021
Sales Associate/Cashier
Homesense
02.2018 - 06.2019
High School Diploma -
Archbishop O'Leary
Bachelor of Commerce - Management And Finance
MacEwan University
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