Shanan Carpenter
Wasaga Beach,ON
Summary
Resourceful Care Worker with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Home Daycare Provider
Wee Watch
09.2022 - Current
- Cultivated a sense of community within the daycare through collaborative projects involving both children and families involved in our program.
- Offered early language exposure through story time sessions fostering literacy skills.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Ensured a safe and nurturing environment for children, conducting regular safety checks and maintaining cleanliness.
- Implemented daily routines and activities to stimulate and engage children.
- Met with parents about daily activities, positive developments, and issues.
- Created and implemented activities to promote language development.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Logged information regarding naps, feedings, and any medications administered.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Facilitated social development by encouraging positive interactions between children during group activities.
- Delivered effective potty training strategies tailored to each child''s readiness level leading to successful outcomes.
- Treated basic first aid needs such as cleaning and bandaging minor cuts.
- Administered nutritious meals and snacks to promote healthy eating habits in children.
- Monitored children's activities to verify safety and wellbeing.
- Developed lessons and activities to promote children's physical and emotional development.
- Managed home environment to keep areas clean, organized and free of safety hazards.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
- Improved overall well-being of children by incorporating physical activity into daily routines.
- Enhanced children''s cognitive development by implementing age-appropriate educational activities and playtime.
- Implemented conflict resolution techniques promoting peaceable resolutions among peers during disagreements.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Developed strong relationships with parents through open communication, addressing concerns, and providing updates on their child''s progress.
- Coordinated stimulating field trips and outings to enrich children''s learning experiences outside of the daycare setting.
- Managed daily operations of the home daycare, including scheduling, budgeting, and recordkeeping.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Implemented individualized care plans for each child based on their unique needs and developmental milestones achieved.
- Changed diapers of very young children and assisted older kids with bathroom requirements.
- Documented children's' daily activities for parents and discussed trends to identify any necessary interventions.
- Built early learning skills such as color and shape recognition with hands-on activities.
- Provided consistent emotional support through active listening, empathy, and encouragement during challenging situations or transitions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Communicated and worked with families and resources of children with special abilities (such as Autism, ADHD, FAS and XYY) in order to provide a program to help the child thrive
Child and Youth Worker
Full Circle Home
02.2001 - 04.2021
- Worked with 5 at-risk youth to assist with societal reintegration after prolonged institutionalization.
- Maintained detailed case records, ensuring accurate documentation and timely reporting of progress to relevant stakeholders.
- Facilitated group and individual support sessions for reintegration into home settings with biological or foster families.
- Organized group activities to promote social skills development among youth participants in a fun yet structured environment.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Promoted positive behavior change in young clients by utilizing evidence-based therapeutic techniques.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
- Advocated for client needs within various systems, such as schools, courts, and social service agencies.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Customer Service Representative
LCBO
06.1998 - 09.2002
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Investigated and resolved customer inquiries and complaints quickly.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Delivered prompt service to prioritize customer needs.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Responded to customer requests for products, services, and company information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained up-to-date knowledge of product and service changes.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Diploma - Child And Youth Care Worker
George Brown College
Toronto, ON06.1999
High School Diploma -
Barrie Central Colligate
Barrie06.1997
Skills
- Age-Appropriate Activities
- Special Needs Care
- Child Advocacy
- Behavior management techniques
- Childcare Regulations
- Conflict Resolution
- Self Motivation
- Lesson Plan Development
- Early Childhood Education
- Problem-Solving
- Curriculum Planning
- Social and Emotional Development
Certification
- First Aid Training - November 2021
Timeline
Home Daycare Provider
Wee Watch
09.2022 - Current
Child and Youth Worker
Full Circle Home
02.2001 - 04.2021
Customer Service Representative
LCBO
06.1998 - 09.2002
Diploma - Child And Youth Care Worker
George Brown College
High School Diploma -
Barrie Central Colligate
- First Aid Training - November 2021
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