Shanalyn Frias
Granby
Overview
14
14
years of professional experience
Work History
Receptionist / Front Desk
Hotel Le Principal
Granby, QC
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Warehouse and Inventory Clerk
Times Trading Inc Co
Manila Philippines
12.2010 - 03.2023
- Perform critical inventory tasks to ensure the correct amount of items in stocks.
- Maintain updated and accurate records of inventory, including transfer and cycle counts.
- Responds to client inquiries and compalins.
- Receive and inspecting deliveries, comparing purchase order with invoices and packing list.
- Performs routine clerical duties, including data entry,answering calls and assisting clients.
Education
Francisation
Cegep De Granby
Granby, QC07.2024
Bachelor of Arts - Business Economics
Western Mindanao State University
Philippines03.2006
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
Languages
English
Professional Working
French
Limited Working
Tagalog
Native or Bilingual
Timeline
Receptionist / Front Desk
Hotel Le Principal
06.2023 - Current
Warehouse and Inventory Clerk
Times Trading Inc Co
12.2010 - 03.2023
Francisation
Cegep De Granby
Bachelor of Arts - Business Economics
Western Mindanao State University