Shana Townsend
Monterey
Summary
Knowledgeable Nursing Professional with extensive background experience in both clinical and Charge Nurse roles in the Family Birthing setting. Currently working at the Community Hospital of the Monterey Peninsula as a Lead Charge Nurse. Expert in fetal monitoring and care of the laboring patient, I excel in fostering teamwork and collaboration and am committed to compassionate patient care. I have successfully led the unit in the Lead Charge Nurse role, mentoring junior nurses, enhancing patient outcomes and satisfaction. Successfully led teams and improved patient outcomes through effective management and clinical expertise. Demonstrated proficiency in team leadership and patient advocacy. .
Overview
28
28
years of professional experience
1
1
Certification
Work History
Lead Charge Nurse
Community Hospital of the Monterey Peninsula
09.2018 - Current
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate
- Enhanced staff efficiency through effective delegation, supervision, and ongoing evaluation of staff performance.
- Streamlined communication between departments, resulting in better coordination of patient care.
- Managed critical situations calmly and effectively, contributing to positive outcomes in high-pressure scenarios.
- Ensured a safe environment for patients and staff by enforcing strict adherence to safety regulations and infection control measures.
- Created an inclusive work environment that fostered collaboration among diverse team members.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Advocated for patients'' rights while addressing any ethical concerns arising during triage, antenatal, labor and the postpartum re period.
- Assessed staffing needs based on patient acuity levels, ensuring adequate coverage during peak times in the labor and delivery unit.
- Enhanced patient care by coordinating and supervising nursing staff in the Family Birthing Center.
- Increased collaboration among healthcare professionals by fostering open communication between nurses, physicians, and support staff.
- Debriefing with staff after delivery in order to improve performance of patient care and increase patient satisfaction.
- Served as a resource for clinical questions from nursing staff, contributing to their professional growth and development.
- Improved patient satisfaction by implementing evidence-based practices in labor and delivery nursing care.
- Managed patient admissions, transfers, and discharges within the unit an between units to maintain smooth operations.
- Reduced complications during childbirth by closely monitoring patients'' vital signs and promptly addressing any concerns.
- Provided mentorship and guidance to less experienced nurses, fostering a supportive workplace culture in the labor and delivery unit.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Expert assessment of the fetal heart tracing with provision of appropriate intrauterine resuscitation measures.
Registered Nurse in Labor and Delivery
Rust Medical Center
07.2011 - 05.2018
- Supported obstetricians during inductions of labor using pharmacological agents such as Pitocin and Cervidil.
- Enhanced teamwork among nursing staff through effective communication, collaboration, and constructive feedback in high-stress situations.
- Educated expectant mothers on prenatal health, labor stages, pain management options, and postpartum care.
- Assisted physicians in performing complex medical procedures such as epidurals, cesarean sections and vacuum assisted deliveries.
- Facilitated successful breastfeeding experiences by assisting new mothers with proper latch techniques and positioning strategies.
- Improved patient satisfaction by providing empathetic and compassionate care during labor and delivery.
- Enhanced patient safety by closely monitoring vital signs and fetal heart rate during labor.
- Provided emotional support to families during childbirth, fostering a positive birthing experience.
- Prevented infections in newborns through strict adherence to sterile techniques during invasive procedures such as umbilical cord clamping and circumcision.
- Reduced complications during childbirth by recognizing early signs of distress and promptly initiating appropriate interventions.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Aided with induction of labor for women suffering from complications such as preeclampsia.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Expert assessment of the fetal heart tracing with provision of appropriate intrauterine resuscitation measures.
- Also worked in the Charge Nurse role.
Registered Nurse
Eisbach Facial Plastic Surgery
02.2006 - 05.2018
- Care of the patient having facial plastic surgery, including facelift, blepharoplasty, rhinoplasty, laser treatment, Botox, fillers, brow lift, etc.
- Administered moderate conscious sedation medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Registered Nurse in Labor and Delivery
University Of New Mexico Health Sciences Center
06.1997 - 12.2010
- Provision of skilled and competent triage of the pregnant and postpartum patient.
- Provided emotional support to families during childbirth, fostering a positive birthing experience.
- Reduced complications during childbirth by recognizing early signs of distress and promptly initiating appropriate interventions.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Increased efficiency in the labor and delivery unit by maintaining accurate documentation of patient progress and care provided.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
- Aided with induction of labor for women suffering from complications such as preeclampsia.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
- Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
- Conducted comprehensive physical assessments and assisted with pain management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Expert assessment of the fetal heart tracing with provision of appropriate intrauterine resuscitation measures.
Education
Bachelor of Science - Nursing
University of New Mexico
Albuquerque, NM06-1997
Skills
- Basic life support AHA
- Advanced cardiovascular life support (ACLS) AHA
- Neonatal resuscitation (NRP)
- Advanced Fetal Monitoring AWHONN
- RNC-OB
- Excellent IV insertion skills
- Expert electronic fetal heart rate interpretation
- Obstetric emergency response
- Intrapartum care
- Strong clinical judgment
- Critical thinking
- Compassionate and caring
Affiliations
- AWHONN
Good Catch runner-up December 2024
During the restocking of a cart, I found a vial of Calcium Gluconate mixed in with the vials of Normal Saline.
Certification
California Board of Registered Nursing 799897
6/30/20114/30/2027
RNC-OB 1999-3/2027
NRP 5/31/2025
AWHONN Advanced Fetal Monitoring 1/31/2027
BLS (AHA) 7/31/2027
ACLS (AHA) 7/31/2027
AWHONN Perinatal Bereavement Certificate Program
Timeline
Lead Charge Nurse
Community Hospital of the Monterey Peninsula
09.2018 - Current
Registered Nurse in Labor and Delivery
Rust Medical Center
07.2011 - 05.2018
Registered Nurse
Eisbach Facial Plastic Surgery
02.2006 - 05.2018
Registered Nurse in Labor and Delivery
University Of New Mexico Health Sciences Center
06.1997 - 12.2010
Bachelor of Science - Nursing
University of New Mexico
Similar Profiles
Calli JepsenCalli Jepsen
Social Work Intern (MSW) at Community Hospital of the Monterey PeninsulaSocial Work Intern (MSW) at Community Hospital of the Monterey Peninsula
Tasha HeynTasha Heyn
Lead Charge Nurse at Community Hospital of the Monterey PeninsulaLead Charge Nurse at Community Hospital of the Monterey Peninsula
Rachelle ManuelRachelle Manuel
340B Coordinator / Pharmacy Technician at Community Hospital of the Monterey Peninsula340B Coordinator / Pharmacy Technician at Community Hospital of the Monterey Peninsula