Shana Gibbons
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
A&R Manager
Sacramento Behavioral Healthcare Hospital
Sacramento, CA
05.2023 - Current
- Respond to telephone and face-to-face inquiries from patients seeking mental health services,
- Assign and/or complete nursing and clinical assessments of patients.
- Form baseline of assessment findings in order to develop individualized treatment plans for each patient.
- Facilitate appropriate level of care and precautions during the admission process.
- Maintain effective working relationships with patient services, physicians, social workers, legal representatives, nursing and human resources.
- Distribute documentation to units, business office, HIM and A&R 30-day shared drive folders.
- Monitor bed status as well as discharge lists in order to organize admissions effectively.
- Participate in screening and selection of new department staff.
- Provide high quality orientation, training and ongoing education to new and current staff.
- Collaborate with the department director and address employee performance concerns, in addition to completing employee annual reviews.
- Audit data pertinent to intake assessments, EMTALA entries, AED, E-cart, and glucometer logs.
- Complete schedule for A&R staff.
- Monitor inventory of office and medical supplies.
- Organized and ensured that forms were current and readily accessible to staff.
- Run reports for census, daily and weekend physician paneling.
- Maintain role as Site Coordinator for Sacramento County. This includes record keeping and ensuring that staff are recertified before expiration as well as providing training myself.
- Complete or assign RN's to medically clear DSH patients.
- Conduct periodic meetings with staff as necessary in order to inform, educate and remind staff of expectations and any issues that are reoccurring.
Intake RN
Sacramento Behavioral Healthcare Hospital
Sacramento, CA
09.2022 - 05.2023
- Developed rapport with referral sources.
- Worked closely with Dignity and UC Davis due to existing contracts, as well as making sure we were fulfilling our agreement on accepting patients from each hospital.
- Completed nursing/medical screens and reports.
- Built cases in AIS and ran insurance to confirm active insurance. - Worked with Santa Rosa and Sacramento A&R staff, followed up on ETA's, as well as retrieved labs and diagnostics reports needed to admit patient suitable for our hospital.
- I averaged accepting 5-7 patients a day and would also float to A&R to assist with admissions as needed.
- Responded to crisis calls, and made appropriate decisions when assessing the need for involuntary hospitalization and/or providing assistance by working with law enforcement.
Intake RN
Sierra Vista Hospital
Sacramento, CA
04.2021 - 09.2022
- Developed rapport with referral sources.
- Worked closely with Dignity and Kaiser due to existing contracts, as well as making sure we were fulfilling our agreement on accepting patients from each hospital.
- Completed nursing/medical screens and reports.
- Built cases and ran insurance to confirm active insurance.
- Worked with unit staff, followed up on ETA's, as well as retrieved labs and diagnostics reports needed to admit patient suitable for the hospital.
- I averaged accepting 5-7 patients daily and would also float to units to assist with admissions as needed.
- Responded to crisis calls, and made appropriate decisions when assessing the need for involuntary hospitalization and/or providing assistance by working with law enforcement.
Outpatient RN
San Joaquin County Behavioral Health Services
San Joaquin, CA
05.2019 - 03.2020
- Provide nursing care to patients who need some treatment for their mental health condition but who do not need the kind of structure and supervision that an inpatient unit provides.
- Administer long acting medications in clinic as well as in patients homes.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Completed prior authorizations and refilled medication orders sent to pharmacies.
- Devised individualized care plans tailored to each patient's unique situation, optimizing clinical outcomes.
- Served as the liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
Psych Registered Nurse
Arizona State Hospital
Phoenix, AZ
07.2014 - 02.2018
- Improved patient outcomes by implementing evidence-based care plans and collaborating with multidisciplinary teams.
- Provided compassionate care for patients experiencing mental health crises, resulting in increased patient satisfaction.
- Enhanced therapeutic communication skills by actively listening and empathizing with patients during their recovery process.
- Decreased the risk of patient self-harm through continuous monitoring and creating a safe environment.
- Facilitated group therapy sessions for patients, promoting emotional healing and personal growth.
- Administered psychiatric medications accurately and safely, contributing to the stabilization of patients'' symptoms.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Phoenix, AZ06.2012
Certification
- CPR
- 5150
- CPI
- Pending HWC
Timeline
A&R Manager
Sacramento Behavioral Healthcare Hospital
05.2023 - Current
Intake RN
Sacramento Behavioral Healthcare Hospital
09.2022 - 05.2023
Intake RN
Sierra Vista Hospital
04.2021 - 09.2022
Outpatient RN
San Joaquin County Behavioral Health Services
05.2019 - 03.2020
Psych Registered Nurse
Arizona State Hospital
07.2014 - 02.2018
Bachelor of Science - Nursing
Chamberlain College of Nursing