Shan Chen
Stittsville,ON
Summary
Cashier with extensive experience delivering outstanding customer service in fast-paced retail settings. Skilled in payment processing and client interaction, contributing to improved operational efficiency. Proven ability to execute transactions with precision while fostering a positive shopping atmosphere.
Overview
3
3
years of professional experience
Work History
Cashier
O'my bakery
Waterloo, Ontario
08.2018 - 12.2018
- Processed customer orders efficiently at O'my bakery's busy checkout.
- Handled cash transactions accurately using point-of-sale systems.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Assisted chefs in assembling food items for service during peak hours.
- Collaborated with team members to ensure efficient kitchen operations during shifts.
Restaurant Waiter
Szchuan Legend
06.2016 - 12.2016
- Provided excellent customer service to enhance dining experiences.
- Took customer orders accurately and relayed them to the kitchen staff.
- Collaborated with team members to ensure smooth restaurant operations during busy periods.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Education
Bachelor of Science - Math
University of Toronto
Toronto12-2017
Skills
- Cash handling
- Order processing
- Food assembly
- Attention to detail
- Checkout monitoring
- Complex Problem-solving
- Scanner operations
- Effective communication
Timeline
Cashier
O'my bakery
08.2018 - 12.2018
Restaurant Waiter
Szchuan Legend
06.2016 - 12.2016
Bachelor of Science - Math
University of Toronto
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