Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Shamsunnisa Begum

Scarborough Toronto ,Ontario

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and loyalty, notably at Bell Mobility. Excels in problem-solving and customer service, demonstrating exceptional people skills and a goal-oriented approach. Skilled in multitasking and teamwork, consistently achieving positive outcomes in sales and customer engagement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Bell Mobility
Toronto, ON Scarborough
04.2024 - 09.2024
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Vanguard Consultant
Toronto, ON
01.2022 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelors Of Arts - Political Science With International Relations

Osmania University
Hyderabad

Masters In Political Science And International Relation - Political Science ,Economic, Finance And State

Osmania University
Hyderabad

Bachelors Of Education B. Ed - Child And Adolescent Psychology, Early Childhood

Osmania University
Hyderabad

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal-Oriented

Languages

English, Hindi, Urdu, Arabic, Telugu, Gujrati
Elementary

Certification

1. Awarded a best intern in Teacher Training.

2. Awarded a best event planner at Science fair

3. Volunteer Award as a best volunteering for Hyderabad Flood Releif Disaster.

Timeline

Sales Associate

Bell Mobility
04.2024 - 09.2024

Sales Associate

Vanguard Consultant
01.2022 - 03.2024

Bachelors Of Arts - Political Science With International Relations

Osmania University

Masters In Political Science And International Relation - Political Science ,Economic, Finance And State

Osmania University

Bachelors Of Education B. Ed - Child And Adolescent Psychology, Early Childhood

Osmania University
Shamsunnisa Begum