Summary
Work History
Education
Skills
Languages
Awards
Timeline
Generic

Shams Al-Jubouri

Edmonton,AB

Summary

Proactive and caring worker with teaching experience combined with communication strengths and a Master's in Education. Skillfully handles day-to-day activities while looking for opportunities to make a difference whether at work or through research opportunities. Passionate about social justice and educational advocacy to increase students' education outcomes and mental well-beings.

Work History

BEAUTY ADVISOR

SEPHORA CANADA
  • Personalized products, service recommendations, and effectively communicated based on client concerns and needs
  • Adhered to company metrics and goals while utilizing technology, mobile POS, and learning opportunities
  • Sought company learning opportunities and applied knowledge to client interactions

OPERATIONS CONSULTANT

SEPHORA CANADA
  • Receive shipment, conduct merchandise updates, and ensure stockroom and store organization
  • Partner with operations supervisors to process product transfers and damages using company technology and standards
  • Conduct price changes, price inquiries, and merchandise/product organization to increase efficiency and performance

TUTOR

OXFORD LEARNING CENTRE SAGE HILL
  • Curriculum emphasizes cognitive thinking and learning that best fit each child’s unique learning trajectory
  • Assisted children and adolescents ages 4-16 in a 3:1 learning environment
  • Focused on English language skills (grammar, spelling, vocabulary, and comprehension) and basic mathematical analyses
  • Experienced working with children with various learning and developmental backgrounds, and behavioural issues
  • Structured lesson plans based on each child’s abilities and provided sufficient breaks and rewards
  • Highlighted self-confidence and encouraged learning from mistakes
  • Instilled greater patience, resilience, and empathy in myself

MEDICAL OFFICE ASSISTANT

GRANDE BANKS MEDICAL CLINIC
  • Developed an understanding of the patient-physician system, and progressed communication skills with children and parents
  • Advanced knowledge skills in certain medical terms, charts, and equipment
  • Assisted in scheduling and confirming patient appointments
  • Faxed and updated electronic medical files, reports, and charts
  • Maintained patient confidentiality and adhered to AHS standards of care

ESL TEACHER

CALGARY IMMIGRATION EDUCATION SOCIETY (TIES)
  • Followed and formulated a lesson plan to teach ESL to newly immigrated adults
  • Encouraged individuality and stimulated a positive learning environment
  • Communicated and related topics to individual interests, experiences, and cultures
  • Experienced teaching on Zoom and provided creative and interactive solutions to maintain student engagement

Education

Master of Education - Policy Studies - Social Justice Stream

University of Alberta
Edmonton, AB

Bachelor of Science - Psychology

University of Calgary
Calgary, AB
06.2022

Skills

  • Customer Engagement
  • Service Consultations
  • Paperwork Management
  • Inventory Control
  • Retail Experience
  • Organization and Multitasking
  • Lesson Planning
  • Homework Assistance
  • Group Tutoring
  • Essay Writing
  • Background in Sciences and English
  • Cultural Awareness

Languages

English
Native or Bilingual
Arabic
Full Professional
French
Elementary

Awards

Northwestern Polytechnic Student Research Conference, May 2023

“Lack of Representation of Women of Colour in Higher Education”

Timeline

BEAUTY ADVISOR

SEPHORA CANADA

OPERATIONS CONSULTANT

SEPHORA CANADA

TUTOR

OXFORD LEARNING CENTRE SAGE HILL

MEDICAL OFFICE ASSISTANT

GRANDE BANKS MEDICAL CLINIC

ESL TEACHER

CALGARY IMMIGRATION EDUCATION SOCIETY (TIES)

Master of Education - Policy Studies - Social Justice Stream

University of Alberta

Bachelor of Science - Psychology

University of Calgary

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Shams Al-Jubouri