Shamsa Mohamed
Edmonton,AB
Summary
Talented interpreter with advanced conversational abilities. Maintains emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases. Resourceful Community Interpreter known for productivity and efficiently completing tasks. Possess specialized skills in simultaneous interpretation, cultural mediation, and terminology research. Excel in active listening, empathy, and clear communication which enhance effectiveness in diverse community settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Interpreter
Self employed
Edmonton, Alberta
06.2017 - Current
- Utilized active listening skills to interpret verbal communications accurately.
- Interpreted conference calls and other workplace communications in real-time.
- Proofread, edited and revised translated documents.
- Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Provided cultural mediation services when needed during interpretation sessions.
- Promoted translation accuracy by referring to reference dictionaries, lexicons or computerized terminology banks.
- Assisted community members who are not proficient in English with accessing essential services.
Freelancer
Self Employed
Edmonton, Alberta
06.2023 - 02.2025
- Worked closely with human resources to support employee management and organizational planning.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed company operations for compliance with safety standards.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Monitored operations and reviewed records and metrics to understand company performance.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
Education
Bachelor of Science - Biology
Macewan University
Edmonton, None05-2027
Skills
- Client confidentiality
- Customer service
- Problem solving
- Intercultural mediation
- Language proficiency
- Relationship building
- Client support
- Note-taking techniques
Certification
- First Aid
Languages
English
Professional
Somali
Professional
Kiswahili
Professional
Timeline
Freelancer
Self Employed
06.2023 - 02.2025
Community Interpreter
Self employed
06.2017 - Current
Bachelor of Science - Biology
Macewan University