Shamiza Khan
Surrey,BC
Summary
Organized Bookkeeper proficient in QuickBooks and Microsoft Office. Executed bookkeeping tasks for a corporation and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue.
Overview
11
11
years of professional experience
Work History
Bookkeeper and Administrative Assistant
Westcoast Auto Repairs
10.2021 - 11.2022
- Experience with QuickBooks, Excel, and Microsoft Word.
- Taking inbound and making a high volume of outbound calls.
- Scheduling appointments.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of the company's financial position.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Supported year-end closing procedures by preparing and adjusting journal entries as needed.
Key Holder
Sherwin Williams
01.2019 - 09.2020
- Responsible for opening and closing of the store.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff professionally.
- Answered phone calls, determining the needs, and presenting the appropriate products and services.
- Performing various payments on the POS system
- Maintaining accurate work order files and formulas.
- Pulling appropriate products from the sales floor to tinting and mixing as specified.
- Maintaining the store, including light janitorial duties
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Assisting customers by engaging in colour consultation.
- Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Childcare Provider
Ehsan Chohan
09.2015 - 03.2020
- Responsible for the care of two children from birth to the ages of two and five.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
- Ensured child safety through vigilant supervision, and maintaining proper ratios during indoor and outdoor activities.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Take children to and from school & activities.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
Administrative Assistant and General Labourer
Mosavic Enterprises
01.2012 - 01.2019
- Home renovation and new residential building consultations, assisting with multiple projects.
- Overseeing the construction of new homes as well as site maintenance and cleanup.
- Interior design & colour consultation.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Sales Associate and Cashier
The Home Depot
02.2016 - 05.2018
- Experience within the Paints, Flooring, Decor, & Tool Rental departments.
- Replenish stock, price, and markdown merchandise, as well as write off products.
- Inform and advise customers about products regarding various projects.
- Operate a cash register and POS system.
- Answer phone calls, converse with vendors as well as customers to resolve issues and provide exceptional customer service.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Customer Service Associate and Merchandiser
Mark’s Work Warehouse
09.2014 - 02.2016
- Performed excellent customer service through polite conversation and being of aid to customers in locating and ordering items.
- Resolved all customer complaints professionally while prioritizing customer satisfaction.
- Answered customer telephone calls promptly and appropriately.
- Operated a cash register and POS system for cash, cheque, and credit card transactions.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Updated pricing and signage to complete product displays and educate customers.
Education
Bachelor of Arts: English Major & History Minor -
Simon Fraser University
Burnaby, BC01.2020
High School Diploma -
École Kwantlen Park Secondary School
Surrey, BC06.2014
Skills
- POS systems knowledge
- Retail Merchandising
- Sales and customer service
- Fluent in both Hindi & English
- Microsoft Office
- Vendor Management
- Quickbooks
- Payroll Administration
- Bookkeeping
Languages
English
Native or Bilingual
Hindi
Full Professional
Timeline
Bookkeeper and Administrative Assistant
Westcoast Auto Repairs
10.2021 - 11.2022
Key Holder
Sherwin Williams
01.2019 - 09.2020
Sales Associate and Cashier
The Home Depot
02.2016 - 05.2018
Childcare Provider
Ehsan Chohan
09.2015 - 03.2020
Customer Service Associate and Merchandiser
Mark’s Work Warehouse
09.2014 - 02.2016
Administrative Assistant and General Labourer
Mosavic Enterprises
01.2012 - 01.2019
Bachelor of Arts: English Major & History Minor -
Simon Fraser University
High School Diploma -
École Kwantlen Park Secondary School
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