Shamira Ross
Santa Monica
Summary
Dedicated Medical Assistant with extensive experience at Kaiser Permanente, skilled in patient scheduling and HIPAA compliance. Proven ability to enhance patient flow and improve service delivery through effective communication and clinical documentation. A reliable team player committed to fostering patient understanding and adherence to treatment plans.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Providence Health & Services
Santa Monica, CA
01.2026 - Current
- Assisted healthcare providers with patient examinations, ensuring efficient workflow and patient comfort.
- Coordinated patient scheduling and follow-up appointments, enhancing clinic efficiency and service delivery.
- Managed electronic health records, ensuring accuracy and compliance with HIPAA regulations.
- Conducted vital sign assessments and preliminary health screenings to support diagnostic processes.
Medical Assistant
Kaiser Permanente
Los Angeles, CA
04.2022 - 11.2025
- Assisted in patient intake processes, ensuring accurate data entry and timely communication with healthcare providers.
- Managed appointment scheduling, optimizing physician calendars to enhance patient flow and reduce wait times.
- Performed routine clinical tasks, including vital signs monitoring and administering injections under supervision of healthcare team.
- Collaborated with nursing staff to maintain cleanliness and organization of exam rooms, promoting a safe patient environment.
- Educated patients on treatment plans and medication use, fostering understanding and adherence to prescribed regimens.
Medical Assistant
Cedar Sinai Medical Center
Los Angeles, CA
02.2020 - 06.2021
- Supported quality improvement initiatives by gathering patient feedback and identifying areas for enhanced service delivery.
- Facilitated smooth operation of electronic health record systems, ensuring data integrity and compliance with privacy regulations.
- Trained new staff on administrative procedures and best practices for patient care within the medical office setting.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Dr. Ung
Los Angeles, CA
06.2018 - 06.2020
- Assisted in patient intake processes, ensuring accurate data entry and timely communication with healthcare providers.
- Managed appointment scheduling, optimizing physician calendars to enhance patient flow and reduce wait times.
- Performed routine clinical tasks, including vital signs monitoring and administering injections under supervision of healthcare team.
- Collaborated with nursing staff to maintain cleanliness and organization of exam rooms, promoting a safe patient environment.
- Educated patients on treatment plans and medication use, fostering understanding and adherence to prescribed regimens.
Education
No Degree - Medical Assistant
CBD College
Los Angeles, CASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Immunization administration
- Phlebotomy techniques
Timeline
Medical Assistant
Providence Health & Services
01.2026 - Current
Medical Assistant
Kaiser Permanente
04.2022 - 11.2025
Medical Assistant
Cedar Sinai Medical Center
02.2020 - 06.2021
Medical Assistant
Dr. Ung
06.2018 - 06.2020
No Degree - Medical Assistant
CBD College