Shamir Haspoodeen

Director of Operations- Owner

Haspo Road Services

07.2017 - Current

Analyzed business operations and implemented strategies to improve operational cohesiveness.
Mentored and coached team members to foster productive and engaging work environment.
Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
Oversaw day-to-day production activities in accordance with business objectives.
Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored office workflow and administrative processes to keep operations running smoothly.
Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Trained and guided team members to maintain high productivity and performance metrics.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Worked effectively in fast-paced environments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Gained strong leadership skills by managing projects from start to finish.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Delivered services to customer locations within specific timeframes.
Worked well in a team setting, providing support and guidance.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Demonstrated strong organizational and time management skills while managing multiple projects.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Ensured compliance with regulatory requirements for fleet safety and environmental standards through meticulous record-keeping and reporting procedures.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Enhanced fleet efficiency by implementing preventive maintenance programs and monitoring vehicle performance.
Coordinated with vendors and suppliers to secure quality parts at competitive prices, reducing overall expenses.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Reduced downtime for repairs by conducting thorough inspections and addressing potential issues promptly.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Established team priorities, maintained schedules and monitored performance.
Established strong relationships with external service providers, resulting in reliable support during peak periods or emergencies.
Paid attention to detail while completing assignments.