Mohammad Mujibur Rahman Murad
Dartmouth,NS
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Self-employed With Uber
Uber, Inc
Dartmouth, Nova Scotia
06.2020 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed routine maintenance and repair.
- Worked successfully with diverse group of customers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Salesperson
Petro Canada
Markham, Ontario
09.2019 - 03.2020
- Provided personalized service to build relationships with customers.
- Advised customers on the latest product features and benefits.
- Collaborated with team members to develop effective sales plans.
- Monitored inventory levels and placed orders as needed.
- Maintained accurate records of customer interactions and transactions.
- Analyzed customer feedback to identify areas of improvement in product offerings.
Sales Assistant
Downtown Liquor
Cleveland, OH
05.2018 - 06.2019
- Managed cash register transactions accurately and efficiently.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Organized stockroom shelves, racks, and bins according to store layout and product categories.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, andmonth.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
Sales Associate
The Gas Station
Milwaukee, WI
06.2016 - 04.2018
- Demonstrated product features and benefits for customers' needs.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in market place.
Salesperson
The Subway, Inc
Milwaukee, WI
05.2014 - 06.2016
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Acquired new customers and identified unique needs to deliver relevant products.
- Developed key customer relationships to increase sales.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Education
Bachelor of Arts - Bachelor of Law
Bangladesh University of Business And Technology
Dhaka, Bangladesh11-2009
Bachelor of Arts - Social Science
National University
Gazipur, Bangladesh04-2001
High School Diploma -
Board of Intermediate And Secondary Education
Comilla, Bangladesh09-1998
Skills
- Flexible and Adaptable
- Relationship Building
- Dependable and Responsible
- Time Management
- Social Perceptiveness
- Multitasking
Certification
- Certification from the Subway, Inc for complete training
Timeline
Self-employed With Uber
Uber, Inc
06.2020 - Current
Salesperson
Petro Canada
09.2019 - 03.2020
Sales Assistant
Downtown Liquor
05.2018 - 06.2019
Sales Associate
The Gas Station
06.2016 - 04.2018
Salesperson
The Subway, Inc
05.2014 - 06.2016
Bachelor of Arts - Bachelor of Law
Bangladesh University of Business And Technology
Bachelor of Arts - Social Science
National University
High School Diploma -
Board of Intermediate And Secondary Education
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