SHAMIMA TANNI
Scarborough,ON
Summary
Highly motivated Super Shop Sales Associate with extensive customer service and sales experience. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Experienced in high-end retail operations. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Canadian Tire
02.2021 - 07.2024
- Greetings, and provided outstanding customers service
- Scanning products accurately
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
Post-Degree Certificate - Business Management
Seneca College of Applied Arts And Technology
North York, ON05.2024
Skills
- Exceptional customer service
- Problem-solving skills
- Time Management
- Listening Skills
- Verbal/written communication
- Retail Store Operations
- Store Opening and Closing
- Cash Handling Accuracy
- Cash Register Operation
- Point of sale operation
- Self-Checkout Assistance
- Reliable and Responsible
- Organizational Skills
- Products Knowledge
Certification
- Smart Serve
- WHMIS
- Work of Excellence
- Food Handler
- Work With Difficult People-Training Certificate LinkedIn
- Train The Trainer- Training Certificate LinkedIn
- Ontario Private Investigator Security License
- Business management Certificate
- Verbal Judo Training Certificate
- Customer Service Course Online training Certificate
- Time Management-Training Certificate LinkedIn
- WHOIS
- Emergency First Aid & CPR Certificate
Timeline
Sales Associate
Canadian Tire
02.2021 - 07.2024
Post-Degree Certificate - Business Management
Seneca College of Applied Arts And Technology
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