Shamere Boyce
Niagara Falls,ON
Summary
Proven leader and dedicated team player with a track record of surpassing sales targets at Pandora Jewelry by fostering client relationships and implementing strategic marketing plans. Excels in customer service and assistance, demonstrating patience, empathy, and product knowledge. Achieved significant customer loyalty through exceptional service and problem-solving skills.
Overview
2025
2025
years of professional experience
Work History
Cashier
Chicken Barn
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales Representative Team Leader
Pandora Jewelry
10.2023 - 04.2024
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Coordinated trade shows and promotional events to showcase products effectively while engaging potential clients in person.
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
Sales Associate
Nancy
10.2019 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
St .Lucy Secondary School
Barbados 08.2014
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Product Knowledge
- Guest inquiries
- Product Recommendations
Languages
English
Full Professional
Timeline
Sales Representative Team Leader
Pandora Jewelry
10.2023 - 04.2024
Sales Associate
Nancy
10.2019 - 08.2022
Cashier
Chicken Barn
St .Lucy Secondary School
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