SHAMELAN RAMANI NARAYANAMOORTHY
OSHAWA,ON
Summary
Detail-oriented business graduate with extensive experience in customer service and financial processes. Proven track record in managing multiple client requests while maintaining accurate records. Proficient in Microsoft Excel and financial reporting, with a keen interest in cash management and banking operations. Strong relationship-building skills with clients and internal stakeholders to ensure high-quality service delivery.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Back of House Team Member
Swiss Chalet|
Oshawa, Ontario
10.2024 - Current
- Trained new back of house team members on kitchen operations, enhancing team efficiency and cohesion.
- Collaborated with team members to effectively meet high-volume service demands.
- Restocked supplies to support seamless operations and maintain optimal inventory levels.
- Maintained cleanliness and organization in kitchen and storage areas.
- Communicated effectively with front-of-house staff to coordinate orders.
- Processed orders and returns efficiently using company software.
- Assisted customers with inquiries and resolved issues promptly.
- Communicated product information clearly to enhance customer understanding.
LED light Sourcing and Sales Company
Daihan Engineering.Pvt.Ltd
Chennai, Tamil Nadu, India
03.2022 - 09.2022
- Managed accounts payable and receivable, ensuring timely invoice processing and financial accuracy for improved cash flow management.
- Prepared monthly financial reports for management, providing insights to support informed strategic decisions.
- Conducted bank reconciliations, verifying accuracy of cash flow records to maintain financial integrity.
- Maintained organized financial records to ensure compliance with regulatory standards.
Education
BBA - Business Administration
SRM University
Tamil Nadu, IndiaPG Diploma - Data Analytics
Durham College
OshawaPG Diploma - Project Management
Fleming College
PeterboroughSkills
- Client service and relationship management
- Account support and coordination
- Cash management fundamentals
- Financial reporting and reconciliation
- Microsoft Excel and PowerPoint
- Data analysis and visualization
- Problem-solving and time management
- Communication and stakeholder collaboration
Education and Training
other,other,other
Certification
Stock Market and Finance
Timeline
Back of House Team Member
Swiss Chalet|
10.2024 - Current
LED light Sourcing and Sales Company
Daihan Engineering.Pvt.Ltd
03.2022 - 09.2022
BBA - Business Administration
SRM University
PG Diploma - Data Analytics
Durham College
PG Diploma - Project Management
Fleming College