Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SHAMEETA PRASAD

Taylor,ACT

Summary

Proactive, accountable, and committed healthcare assistant professional offering more than 10 years of experience working with physically and mentally challenging adults. Well versed in collaborating with healthcare professionals and families to best meet each individual's unique needs. Attentive to physical, emotional, intellectual and social needs of each individual. Careful provider of individualized care and supervision with expertise in feeding and personal care. Considered respectful, hardworking and well-versed in special needs support and aged care. Looking to bring a successful background in supporting people with special needs and aged care and be a valuable asset to the industry.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Program Manager of Residential Services

Pacific Coast Community Resources
04.2022 - 01.2024
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Increased employee engagement through effective communication strategies that fostered transparency, collaboration, and teamwork among staff members.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Ensured that proper process was in place for adults with developmental disabilities battling behavioral challenges
  • Developed policies and procedures for effective pharmacy management.
  • Developed policies and procedures aligned with organizational goals while prioritizing patient-centered care.
  • Cultivated interpersonal skills by building positive relationships with others.

Program Coordinator

WJS Canada
10.2021 - 01.2024
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Championed program improvement initiatives based on family/health professionals feedback, demonstrating adaptability and a commitment to excellence.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Developed proposals and operational plans within assigned area.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Ensured that proper process was in place for adults with developmental disabilities battling behavioral challenges
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Communicated with patients, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Promoted adherence to best practices in public health by staying current on industry trends and incorporating new knowledge into program design.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Residential Care Worker

WJS Canada
07.2017 - 10.2021
  • Provided support to adult in wheelchair, with autism, with down syndrome, with visual and hearing impairment, with mood disorder, non-verbal, and other concurrent disorders
  • Exposure in using lifting machines, CPAP, chair glider, doing log notes, meal preparation, and personal care for adult with specific needs
  • Participated in assessing, setting goals, and planning for individuals in programs
  • Administered medication to clients in accordance with established policy and procedures
  • Recognize, analyze, and deal with potential emergency situations
  • Provide emotional support and feedback to residents and their families
  • Transport and assist residents to appointments.

Health Care Assistant

ClassicLife Care
02.2015 - 04.2019
  • Provided patient care by supplying and emptying bedpans, applying dressings and supervising exercise routines.
  • Conducted regular health monitoring of residents and promptly reporting any changes in condition to appropriate medical professionals.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Ensured compliance with regulatory standards by adhering to established policies and procedures within the residential care setting.
  • Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
  • Developed strong relationships with residents and their families by maintaining open lines of communication and providing emotional support.
  • Enhanced resident satisfaction by providing personalized care and attention to individual needs.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Contributed to staff development through participation in training sessions, workshops, and professional development opportunities.
  • Assisted in meal planning, preparation, serving meals ensuring that nutritional requirements are met for each resident.
  • Supported residents in achieving personal goals through targeted interventions designed to foster growth and selfimprovement.
  • Facilitated effective communication between residents, family members, and other caregivers while maintaining confidentiality as required.
  • Scheduled and accompanied clients to medical appointments.

Senior Health Care Assistant

Christian Healthcare Trust
01.2009 - 11.2012
  • Coordinated with the nurses and gave out medications to the patients
  • Charted patients vital signs reading
  • Assisted patients with their well being.

Education

No Degree - Health Care Assistant

Business & Management Education & Training Services
Auckland, NZ
12.2008

Skills

  • Client meetings
  • Proficient in Microsoft Office & Medical Log Notes Software
  • Regulations and compliance
  • Staff Performance Assessments
  • Client Needs Assessments
  • Training and mentoring
  • CPR/AED
  • New staff orientation
  • Budget Administration
  • Written and verbal communication
  • Payroll procedure oversight
  • Positive working relationships
  • Community Outreach
  • Staff Oversight
  • Resident support
  • Recordkeeping
  • Verbal Communication
  • Team building
  • Problem Resolution
  • Analytical and Critical Thinking
  • Friendly, Positive Attitude
  • Multitasking
  • Decision-Making
  • Teamwork and Collaboration
  • Computer Skills

Certification

  • First Aid, CPR (A), AED Certification (Completed 2018)
  • WHIMIS
  • Food Safe Level 1
  • Class 5 Driver’s License

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Program Manager of Residential Services

Pacific Coast Community Resources
04.2022 - 01.2024

Program Coordinator

WJS Canada
10.2021 - 01.2024

Residential Care Worker

WJS Canada
07.2017 - 10.2021

Health Care Assistant

ClassicLife Care
02.2015 - 04.2019

Senior Health Care Assistant

Christian Healthcare Trust
01.2009 - 11.2012

No Degree - Health Care Assistant

Business & Management Education & Training Services

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SHAMEETA PRASAD