SHAMAR FORBES
Simi Valley
Summary
Dedicated professional highly skilled in CDL driving, OTR, Regional, Dispatching, Fleet management seeking a full-time position to enhance my skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Revelation Church
04.2024 - Current
- Working in a megachurch with 3K plus members providing safety surveillance: Regularly monitor security cameras to observe and respond to any suspicious activity or emergencies
- Patrolling, Screening Visitors, Check-in Procedures, Handling disturbances in a calm professional manner to avoid escalation
Class A CDL Driver
A& B Distributors
01.2023 - 04.2024
- Merchandised product, collected payments, unload, and loaded inventory
- Sold A&B products and took future orders
- Demonstrated strong adaptability in navigating various weather conditions, road hazards
- Completed regional deliveries in schedule by planning good routes and efficiently completing transfers
Regional Fleet Manager
Paschall Truck Lines
09.2021 - 01.2023
- Dispatcher who coordinated operations of other personnel and vehicles carrying out regional loads
- Continuously monitored industry trends to identify emerging technologies and best practices that could be applied within the organizations existing operations framework
- Optimized fleet utilization by implementing a dynamic scheduling system that maximized vehicle availability during peak demand periods
- Collaborated with cross-functional teams to optimize planning and improve delivery times
- Streamlined fleet operations by implementing advanced telematics and GPS tracking systems
- Managed a diverse team of drivers and support staff, fostering a professional work environment focused on achieving operational targets
Online Grocery Associate
Walmart
10.2018 - 08.2021
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders for customer pick up
- Tracked substitutions, trained new online grocery associates
- Shared best practices for efficient order processing and customer service techniques
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business
Line Server
Qdoba
06.2017 - 09.2018
- Reduced wait times for guests by efficiently assembling meal components in a timely manner
- Enhanced customer satisfaction by promptly servicing food and maintaining a clean work area
- Prepared items for salad bar and cold areas, restocked item temperatures
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly
- Monitored food quality, discarding items that did not meet company or health standards
Education
No Degree - Business
Arkansas State University
State University, ARSkills
- Vehicle Maintenance
- BSIS Guard Card
- Operations and logistics
- Delivery schedule oversight
- Fleet Management
- Marketing
- Merchandising
- Security
- Dispatch software
- Dispatch Coordination
- Schedule Management
- Updating logs
- Management
- Customer service
- Call center
- Route planning
- Sales
- Driver management
- AS400
- CDL A
- Coordinator
- Data Entry
- Technical Support
- Quality Control
- Inventory
- Dispatcher
- Vehicle maintenance
Certification
- Certified CDL Driver
- BSIS Guard Card
Timeline
Security Officer
Revelation Church
04.2024 - Current
Class A CDL Driver
A& B Distributors
01.2023 - 04.2024
Regional Fleet Manager
Paschall Truck Lines
09.2021 - 01.2023
Online Grocery Associate
Walmart
10.2018 - 08.2021
Line Server
Qdoba
06.2017 - 09.2018
No Degree - Business
Arkansas State University
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