Shalvin Singh
Surrey
Summary
Experienced Red Seal Electrician and sales professional with a history of success at E.B. Horsman and Sons. Expertise in increasing sales, refining processes, and precise operational management. Committed to continuous learning through BCIT courses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Development Specialist
E.B. Horsman & Son
03.2025 - Current
- Attained sales goals through personalized customer solutions and streamlined order management practices.
- Improved inside sales workflows, leading to increased operational efficiency and decreased expenses.
- Conducted thorough analysis of sales trends, aiding branch leadership in informed strategic planning.
- Delivered specialized advice on electrical and lighting products, leveraging Red Seal Electrician expertise.
- Collaborated with cross-functional teams to enhance product offerings based on customer feedback.
Inside Sales Representative
E.B Horsman
09.2020 - 03.2025
- Generated new business leads to enhance branch performance and overall company growth.
- Collaborated with sales and marketing teams to identify and target key market segments.
- Leveraged product knowledge and client insights to develop effective outreach strategies.
- Supported sales initiatives through proactive prospecting and building strong client relationships.
- Conducted market research to stay informed about industry trends and competitor activities.
Warehouse Supervisor
10.2018 - 09.2020
- Managed warehouse operations, including inventory, order fulfillment, and staff scheduling.
- Streamlined logistics, enhancing efficiency and minimizing delays.
- Oversaw team training and development to ensure safety and operational standards.
Counter Sales Representative
E.B Horsman
06.2018 - 10.2018
- Assisted customers with product selection and inquiries on electrical and lighting solutions.
- Processed sales transactions efficiently while ensuring excellent customer service.
- Fostered customer relationships to drive loyalty and repeat business.
Education
Electrician - Electrician
British Columbia Institute of Technology
Burnaby, BC12-2017
Skills
- Sales and lead generation
- Maintaining customer relationships
- Strategic prospecting
- Results-driven
- Collaborative teamwork
- Problem-solving abilities
- Market research
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- Licensed Electrician - 2017
Timeline
Account Development Specialist
E.B. Horsman & Son
03.2025 - Current
Inside Sales Representative
E.B Horsman
09.2020 - 03.2025
Warehouse Supervisor
10.2018 - 09.2020
Counter Sales Representative
E.B Horsman
06.2018 - 10.2018
Electrician - Electrician
British Columbia Institute of Technology
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