Shalom (Shelly) Kurpjuweit
Strathmore,Canada
Summary
Office professional with comprehensive experience in administrative tasks and communication. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving, traits highly valued by employers.
Overview
20
20
years of professional experience
Work History
Office Administrator
DBT Holdings Ltd
08.2015 - Current
- Responsible for the day to day operations of the Administration Department
- Answer all incoming calls and emails, providing information, transferring people to the correct department for assistance, and taking messages when necessary
- Accepting all incoming prenotes for new loads, building them into the tracking system, tracing their locations daily, booking delivery appointments, arranging yard pulls avoiding additional charges for customers, and keeping all customer apprised of their load status
- Increasing customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Preparing the daily dispatch sheets for the Dispatch Manager, providing him with any updates that occur, and supporting him with any assistance as required
- Contributing to a positive work environment by fostering strong working relationships among colleagues.
- Tracking office supplies and restocking low items to keep team members on-task and productive.
- Preparing and authorizing drivers' invoices for payroll
- Maintaining electronic and paper filing systems for easy retrieval of information.
- Responsible for rate accuracy and providing the accounting team with everything required to invoice
- Balancing the company's fuel account
- Demonstrating exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Safeguarding company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Prior to the sale of DBT Holdings Ltd in 2021, I also had experience doing invoicing through QuickBooks as well as some accounts receivable when providing vacation relief
Dispatcher and Office Assistant
Strathmore Economy Taxi
01.2012 - 08.2015
- Answer all incoming calls during shift
- Dispatch calls to drivers on shift
- Process drivers' daily paperwork
- Enter financial information into the computer system for payroll, accounts receivable, and accounts payable
- Process weekly pay for the subcontracted drivers
- Process monthly invoices for accounts receivable
- Any other office tasks as needed
Administration Manager
Syndicate Transport Ltd
02.2009 - 10.2011
- Responsible for the day to day operations of the Administration Department and its staff
- Managed all company invoicing through the use of Axon including coding to General Ledger accounts
- Maintained all proper documentation pertinent to receiving payments
- Reconciled the computer system and paper trails on a daily basis
- Maintained large customer accounts with the highest level of customer service and accuracy possible
- Worked with Accounts Payable to reconcile supplier invoices for payment
- Helped the Payroll Department verify drivers' pay
- Maintained office supply account and ordering
- Maintained and audited the company equipment to be in accordance with the Department of Transportation
- Answering customer inquiries and concerns through the general phone line
Office Manager
Peak Logistics
06.2005 - 02.2009
- Responsible for the day to day operation of the office
- Answering customer inquiries and concerns through the general phone line
- Managed all accounts receivable and accounts payable through the use of Tailwinds
- Reconciled supplier invoices for payment
- Took an active roll in the rating process as well as reported to the owner as to how to improve the bottom line
- Responsible for training all new office employees on Tailwinds and Peak operating procedures
- In 2007 helped create satellite offices in Vancouver and Edmonton
- Maintained large customer accounts with the highest level of customer service possible
- Made delivery appointments for all Supply Chain Management freight that the company handled
- Maintained the warehouse inventories with proper documentation
- Helped the Payroll Department verify drivers' pay
- Cross trained in all departments and often called upon to perform duties for those people on vacation or away due to illness
Education
Bookkeeping
ICS Canada
04.2025
Certified Nail Technician
Amore International Nail Institute
12-2014
Diploma -
Canadian Electrolysis College
08.2004
No Degree - General Studies
Simon Fraser University
12.2003
High School Diploma -
Strathmore High School
06.2001
Skills
- Customer relationship management (CRM)
- Communication skills
- Office administration/support
- Microsoft Windows
- MS Office
- Outlook
- Time management
- Multitasking
- Adaptable Learning Skills
- Enthusiastic
- Positive attitude
- Self-Motivated Work Style
- Collaborative Teamwork
- Document management
- Pattern Recognition
- Database entry
Timeline
Office Administrator
DBT Holdings Ltd
08.2015 - Current
Dispatcher and Office Assistant
Strathmore Economy Taxi
01.2012 - 08.2015
Administration Manager
Syndicate Transport Ltd
02.2009 - 10.2011
Office Manager
Peak Logistics
06.2005 - 02.2009
Certified Nail Technician
Amore International Nail Institute
Diploma -
Canadian Electrolysis College
No Degree - General Studies
Simon Fraser University
High School Diploma -
Strathmore High School
Bookkeeping
ICS Canada
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