Shalom Woldehawariate
Calgary,AB
Overview
4
4
years of professional experience
Work History
Server
Double Zero
03.2024 - Current
- Handle POS systems, manage payments, and resolve billing issues accurately and professionally
- Maintain up-to-date knowledge of menu items, ingredients, and specials to confidently answer guest questions and upsell effectively
- Deliver high-quality service in a fast-paced, high-volume environment while balancing multiple tables and customer needs
- Handle rush periods with confidence, ensuring timely service without compromising quality or guest satisfaction
Server (seasonal placement)
Lulu Bar
Calgary, Canada
07.2024 - 09.2024
- Hand-selected by management f to support operations during peak Stampede season, Calgary’s busiest hospitality period
- Invited back for additional shifts in the fall due to strong performance and adaptability in a high-pressure, fast-paced environment
- Trusted to integrate quickly with an unfamiliar team, learning new systems and menus with minimal training
- Worked as a server and was able to refine my skills in an extremely fast pace environment while ensuring excellent service
Surfy Surfy Hostess
Double Zero Pizza
08.2022 - 02.2024
- Supported both host and server teams by seating guests, running food, taking payments, and checking in on tables
- Proficient in OpenTable for managing reservations, coordinating walk-ins, and optimizing guest flow
- Strengthened teamwork by coordinating between two connected restaurants, often assisting both front-of-house and kitchen staff across locations
- Provided a warm, welcoming experience as the first point of contact for guests, ensuring excellent service from arrival to departure
- Gained strong menu knowledge by mastering food and drink offerings at two restaurants, helping answer guest questions confidently and accurately
Cast member
Landmark Cinemas Shawnessy
11.2021 - 08.2022
- At Landmark, I worked multiple different positions. From Cashier/Bar as well as working in the back with food.
- Teamwork was a big part of working there, as we must always be coordinated with each other to keep this functioning smoothly I've learned a lot about communication with my co-workers and staying on top of these in all areas and constantly being aware.
Education
University of Calgary - Political Science
University of Calgary
Calgary, AB06-2025
Diploma -
Centennial High School
Calgary, AB06.2021
Skills
- Multitasking and organization
- Strong work ethic
- Guest engagement
- Positive guest interactions
- POS operation
- Conflict resolution
- Time management
- Team collaboration
References
References available upon request.
Timeline
Server (seasonal placement)
Lulu Bar
07.2024 - 09.2024
Server
Double Zero
03.2024 - Current
Surfy Surfy Hostess
Double Zero Pizza
08.2022 - 02.2024
Cast member
Landmark Cinemas Shawnessy
11.2021 - 08.2022
University of Calgary - Political Science
University of Calgary
Diploma -
Centennial High School
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