SHALLU RANI
Delta,BC
Summary
Highly organized Sales Supervisor with expertise in data analysis. Known for coordinating teams effectively to promote increased revenue generation.
Overview
3
3
years of professional experience
Work History
Office Administrator
Setsquare Construction Ltd.
Surrey, BC
05.2022 - Current
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Developed a comprehensive database for tracking employee training and certifications, contributing to compliance with industry standards.
- Fostered a positive work environment by organizing team-building activities, and increasing employee satisfaction and retention.
- Established employee performance goals and provided feedback on methods for reaching those milestones.
Sales Supervisor
Bell Mobility
Surrey, BC
07.2022 - 07.2024
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to thebrand.
Server Supervisor
BC Place Stadium
Vancouver, BC
07.2022 - 11.2022
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Maintained a clean, safe, and organized work environment by adhering to hygiene standards and restaurant policies.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Controlled food costs and managed inventory.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Produce Department Clerk
Loblaws City Market
Vancouver, BC
04.2022 - 07.2022
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for products and services used within the department.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Informed and supported business leaders through consistent communication and administrative support duties.
Front Desk Manager
Touchstone Educational
Karnal, Haryana
06.2021 - 02.2022
- Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
- Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
- Increased repeat business by providing exceptional service and promptly handling guest feedback.
- Established employee performance goals and provided feedback on methods for reaching those milestones.
- Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed client expectations.
Education
MBA - Human Resources
University Canada West
Vancouver07.2023
Bachelor of Commerce - Finance
Kurukshetra University
India04.2015
Skills
- Effective selling techniques
- Goals and performance
- Multitasking Abilities
- Problem-solving abilities
Timeline
Sales Supervisor
Bell Mobility
07.2022 - 07.2024
Server Supervisor
BC Place Stadium
07.2022 - 11.2022
Office Administrator
Setsquare Construction Ltd.
05.2022 - Current
Produce Department Clerk
Loblaws City Market
04.2022 - 07.2022
Front Desk Manager
Touchstone Educational
06.2021 - 02.2022
MBA - Human Resources
University Canada West
Bachelor of Commerce - Finance
Kurukshetra University
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