Shallu
Summary
High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.
Overview
4
4
years of professional experience
Work History
Senior Sales Associate
Lululemon
10.2023 - Current
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
Sales Specialist
Lululemon
06.2021 - 10.2023
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Sales Associate
Lululemon
03.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Fashion Designing - Fashion Design And Production
Loyalist College of Applied Arts And Technology
Belleville, ON08.2022
Bachelor in Fashion Designing - International Fashion Management
Punjabi University Patiala
India08.2017
Skills
- Product Knowledge
- Management
- CRM proficiency
- Cold calling skills
- Cold-calling
- Market understanding
- Strategic Planning
- Negotiation expertise
- Sales Presentations
- Sales Planning
- Positive Customer Experience
- Team Leadership
- Customer Service
- Teamwork and Collaboration
- Sales initiatives
- Goal-Oriented
- Customer care
- Client Relationship Building
- Persistent and Resilient
- Inventory and Stocking
- Cash Handling
- Staff Training and Development
- Merchandise displays
- Product Merchandising
- Inventory Control
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Senior Sales Associate
Lululemon
10.2023 - Current
Sales Specialist
Lululemon
06.2021 - 10.2023
Sales Associate
Lululemon
03.2020 - 06.2021
Fashion Designing - Fashion Design And Production
Loyalist College of Applied Arts And Technology
Bachelor in Fashion Designing - International Fashion Management
Punjabi University Patiala
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