Summary
Overview
Work History
Education
Skills
About me
Languages
Timeline
Generic

Shalini Thakur

Sacramento

Summary

Proven leader and exceptional communicator, adept at fostering guest engagement and delivering top-notch customer service. At Apple, I spearheaded cross-functional teams, significantly enhancing product quality and efficiency. Expert in cash handling and leveraging strong work ethic to drive results, I excel in fast-paced environments, consistently meeting key performance indicators.

Overview

9
9
years of professional experience

Work History

Server

IHOP
04.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Server

Mountain Mikes Pizza
02.2016 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

SEVER

SUBWAY
10.2016 - 05.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Line Manager

Apple
11.2017 - 04.2019
  • Coordinated cross-functional projects for improved product quality and timely delivery.
  • Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
  • Managed a team of skilled professionals to achieve key performance indicators consistently.
  • Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.

Education

Bachelor of Arts - Arts And Entertainment Management

SPSK Khalasa College
Punjab
06.2007

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

About me

I am working in restaurant industry almost 10 years .i am easy to learn new tasks i enjoy my work no complaints i love to serve with my smile and positive attitude .

Languages

Hindi
Full Professional

Timeline

Server

IHOP
04.2020 - Current

Line Manager

Apple
11.2017 - 04.2019

SEVER

SUBWAY
10.2016 - 05.2022

Server

Mountain Mikes Pizza
02.2016 - Current

Bachelor of Arts - Arts And Entertainment Management

SPSK Khalasa College

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Shalini Thakur