Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shalia Borruel

Edmonton,Alberta

Summary

Adaptable accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
03.2021 - 08.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
  • Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

J Percy Page
Edmonton, AB
06.2021

Skills

  • Food Preparation
  • Beverage Preparation
  • Customer Service
  • Customer Engagement
  • Menu Memorization
  • Drive-Thru Operations
  • Hospitality service expertise
  • Cash Handling
  • Cleaning
  • Creativity and Innovation
  • Ordering Procedures
  • Order Taking
  • Table and Dining Room Setup
  • POS system expertise

Languages

English
Native or Bilingual

Timeline

Crew Member

McDonald's
03.2021 - 08.2023

High School Diploma -

J Percy Page

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Shalia Borruel