SHALI BAZIUK
Chestermere,AB
Summary
Results-driven Vice President with a forward-thinking approach focused on achieving company success and driving continuous improvement. Proven track record of success in utilizing strong governance skills and delivering impactful advocacy results. Strategic leader consistently driving innovation, fostering collaboration, and empowering teams to exceed expectations. Committed to leveraging expertise in driving organizational growth and profitability while maintaining a customer-centric approach.
Overview
28
28
years of professional experience
Work History
Vice President
Alberta School Boards Association
2022.11 - Current
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the association.
- Identified and acted on opportunities to advance membership priorities through effective advocacy at the provincial level
- Established and directed successful learning and policy making focused on AI and Education.
- Cultivated company-wide culture of continuous improvement
- Provided guidance and leadership on strategic planning initiatives and organizational development.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Board of Directors Member
Alberta School Boards Association
2021.11 - 2022.11
- -Development of long-term strategic plans, aligning company goals with market trends and opportunities.
- Assisted with identifying areas of focus to advance member priorities in education
- Contributed valuable insights regarding industry trends during board discussions, enabling informed strategic decisionmaking.
- Evaluated organizational performance metrics to identify areas for improvement and optimize operations.
- Established clear expectations for board member responsibilities, increasing effectiveness in decision-making processes.
- Championed corporate governance best practices, improving overall board performance and accountability.
- Fostered a culture of innovation by promoting collaboration among team members.
Public School Board Trustee - Ward 1, City of Chestermere
ROCKY VIEW SCHOOLS
2017.01 - Current
- Governance of approximately 25000 students, 2500 staff
- Responsible for Education Act compliance, setting budget and education priorities, making decisions at board meetings regarding school capacity and infrastructure, school programming
- Responsible for school division budget ($278m)
- Monitor, evaluate, report on student and organizational progress and achievement
- Assurance and policy compliance oversight
Manager, Passenger Process Integration & Operations Training
CALGARY AIRPORT AUTHORITY
2014.04 - 2016.12
- Responsible for all passenger processing facilities and services for new International Terminal at YYC
- Led and delivered the wayfinding signage package ($1.1m) for the International, ensuring all agency regulatory requirements, accessibility requirements, and official languages requirements were met and balanced with intuitive, clear, and concise passenger facing and operations signage
- Responsible for all International Terminal employee training including e-learning and airport operations courses
- Managed a team of 7 facilitators to schedule and deliver training on net new operational systems and access Total training hours in excess of 2500 training hours
- Lead developer of managed services contract for Customer Care Ambassador program (>$2m, 160+ staff), staffing plan, rates and benefits, job descriptions, KPI values, etc
- Responsible for the integration of over 300 existing policies into the framework of the new international terminal policies and procedures, including regulatory compliance, legal responsibilities, and alignment with company vision
- Developed several passenger processing trial plans and served as Trials lead for airport operational trials to test readiness of system, staff, passenger flows, passenger processing time, etc
- Trial participants ranged from 100 to 2200 public participants from varying demographics.
Manager, Western Region Client Consultants
PHH ARVAL FLEET MANAGEMENT
2008.10 - 2013.09
- Responsible for all employee training and development plans for 23 full time direct reports
- Reviewed all vendor contracts (vehicle manufacturing, service garages, etc.) and met quarterly to ensure service deliverables were being met, discuss issues and concerns, renegotiate terms
- Reviewed all service delivery client contracts (clients included Shell, IOL, Encana, Schlumberger, CartoGo) including terms and pricing, created RFP responses and met monthly to ensure managed services staff were adhering to contract terms
- Responsible for approximately 85 managed services contracts varying from $15k - $3.5m/yr
- Employed tools such as value stream mapping and benchmarking to focus on continuous process within service delivery from client consultant to client
- Created KPIs and metrics to hold employees accountable and to measure success
- Met with employees daily (10 minute stand up meetings) and had monthly team meetings solely focused on client improvement strategies.
Airport Duty Manager
CALGARY AIRPORT AUTHORITY
2007.10 - 2008.06
- Managed airport operations issues for all air carriers, ground handlers, and airport tenants
- Daily gate/carousel assignments, passenger flow congestion issues, etc
- Coordinated emergency situations in the aerodrome - ensured all required first responders were informed, served as on-scene representative and media spokesperson, maintained airport operations throughout emergency situations
- Wrote and maintained Standard Operation Procedures for commonly occurring incidents
- Ensured aircraft were gated and bridged to maximum efficiency of the airport facility.
Regional training and development Manager
PUROLATOR COURIER
1997.01 - 2000.03
- Responsible for employee training and development in Prairie Region including job specific and recurrent training for new hires, and operations and management training for new people managers
- Accountable for Prairie Region training budget ($500k), as well as maintaining training standard benchmarks.
Education
Continuing Education Certificate Program - Strategic Governance
University of Calgary
Calgary, AB11.2023
Six Sigma Green Belt -
Villanova University
01.2013
Public Relations Diploma -
Grant MacEwan University
01.2002
Bachelor of Social Sciences - LawPolitical Science
Carleton University
01.1994
Skills
- Strong Advocacy Expertise
- Strategic Governance
- Continuous Improvement
- Critical Thinking
- Complex Problem-Solving
- Relationship Building
- Strategic Planning
- Risk Management
- Advanced presentation and delivery skills
- Corporate Communications
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Vice President
Alberta School Boards Association
2022.11 - Current
Board of Directors Member
Alberta School Boards Association
2021.11 - 2022.11
Public School Board Trustee - Ward 1, City of Chestermere
ROCKY VIEW SCHOOLS
2017.01 - Current
Manager, Passenger Process Integration & Operations Training
CALGARY AIRPORT AUTHORITY
2014.04 - 2016.12
Manager, Western Region Client Consultants
PHH ARVAL FLEET MANAGEMENT
2008.10 - 2013.09
Airport Duty Manager
CALGARY AIRPORT AUTHORITY
2007.10 - 2008.06
Regional training and development Manager
PUROLATOR COURIER
1997.01 - 2000.03
Continuing Education Certificate Program - Strategic Governance
University of Calgary
Six Sigma Green Belt -
Villanova University
Public Relations Diploma -
Grant MacEwan University
Bachelor of Social Sciences - LawPolitical Science
Carleton University
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