Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Shalet Racheal

Brampton,Ontario

Summary

Supply chain specialist with 4+ years of experience in Procurement, Logistics, Transportation, and Supply & demand planning. Analytical thinker and adaptable professional with a strong background in troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a dedication to cultivating positive relationships and exceeding goals. Determined to continually learn and achieve more than what is expected of the job.

Overview

6
6
years of professional experience

Work History

Logistics Planner

Loblaws Company Ltd
12.2022 - Current
  • Validated daily load plan through TMS system, expedite requests and ensure all principal carrier requests are carried out in timely manner
  • Budgeting of Transportation cost to analyze and optimize the Transport service
  • Conducted appointment acquisition to ensure adherence to customer delivery requirements
  • Managed frequent communication with internal (transportation, customer support, operations) and external customers (carriers, client transportation organizations) to ensure consistency in direction and expectations
  • Coordinating carrier pickup times and provide daily shipment plan to distribution center
  • Identifying and executing continuous improvement opportunities that improves financial performance and service levels, enhancing value proposition for internal and external customers.
  • Researched and gathered information regarding accessory charges or changes to shipment details
  • Trained on XD Reports and solely responsible to run these reports in a timely manner
  • Develop and maintain relationships with carriers, vendors, and suppliers to ensure availability of resources and timely delivery of goods.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Generated monthly performance reports to track and analyze shipping trends.

Procurement Professional

IBM India Private Limited
03.2019 - 02.2021
  • Managed the Warehouse of a Telecom Industry (TELSTRA) based in Australia by using tools like SAP, Material Management and Inventory Management
  • Independently handled the futile desk
  • Minimized delays and other issues by thoroughly reviewing accuracy of requisition orders
  • Assisted with speedy and reliable procurement of goods through phone calls and live chats
  • Maintained inventory supplies within desirable minimum and maximum levels
  • Spotted errors by comparing supplier paperwork against shipments and quickly addressing discrepancies
  • Carried out daily functions on applications such as SAP, Incident viewer, Tech serv, My Toll, MITS, JIRA, Ace Live Chat, Teams, and Slack
  • Managed customer queries relating to products, deliveries, equipment support and maintenance over phone, email, and Live chat
  • Assisted on various other processes such as MITS, PACO, UWL, Vendor non-returns
  • Mentored team members to support and build a core procurement team
  • Identified the root causes of the present Supply Chain process and create action plans with the team to meet KPI goals each month
  • Develop and implement strategies to optimize procurement processes and reduce costs
  • Collaborate with internal stakeholders to identify and implement process improvements in procurement operations
  • Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.

Transaction processing associate (Access Administrator)

Accenture solutions Pvt ltd
04.2018 - 02.2019
  • Maintained User Access Management team
  • Operated on applications like AIS (Accenture Insurance Services), CCS (Claim Component System)
  • Salesforce, Service Now and QCALM
  • Administered requests within specified timeline and without impacting quality
  • Highlighting technical issues to IT team, raising incidents/tickets with them, providing resolutions to the end users
  • Connected with stakeholders via Outlook/Lync whenever clarifications are required
  • Also attending weekly and monthly calls to discuss new scenarios, task volume, quality and performance
  • Maintained detailed request logs for documentation
  • Cross-trained on Admin MI Reports
  • These reports predominantly include incoming volume data, number of tasks processed and SLA.

Education

Post Graduate Certificate - Supply Chain Management

Humber College
Toronto, ON
08.2022

Post Graduate Certificate - Global Business Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
12.2021

Bachelor of Commerce -

St Josephs College
Karnataka, India
03.2018

Skills

  • Interpersonal Intelligence
  • Proficiency in
  • MS Office, Outlook, Excel (Pivot tables, v-lookups), Word
  • Hands on experience in SAP, JDA TMS, ERP, JIRA, Salesforce
  • Service and Detail oriented
  • Time management and well organized

Timeline

Logistics Planner

Loblaws Company Ltd
12.2022 - Current

Procurement Professional

IBM India Private Limited
03.2019 - 02.2021

Transaction processing associate (Access Administrator)

Accenture solutions Pvt ltd
04.2018 - 02.2019

Post Graduate Certificate - Supply Chain Management

Humber College

Post Graduate Certificate - Global Business Management

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Commerce -

St Josephs College

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Shalet Racheal