Shalene Redmond
Keswick,Ontario
Summary
Ambitious individual with the capability of learning quickly in fast-paced environments. With strong organizational and multitasking skills, as well as a drive to exceed expectations, these skills can be transferable to various environments. Efficiency in analyzing data, developing intervention strategies, and ability to provide solutions to complex problems are beneficial in Applied Behaviour Analyst positions. Areas of expertise include
Overview
10
10
years of professional experience
Work History
Private School Teacher
Pathways Center for Education Private School
Keswick, Ontario
09.2024 - Current
- Deliver comprehensive instruction in Math, Science, Language, and Social Studies to students in grades 1–6, following province-mandated curriculum guidelines.
- Adapt lessons to support children with developmental exceptionalities, including Autism Spectrum Disorder and Obsessive-Compulsive Disorder, fostering an inclusive and supportive learning environment.
- Design and implement individualized learning plans to accommodate varying learning styles and paces, ensuring each student reaches their academic and personal potential.
- Promote social-emotional growth and encourage engagement through patient, creative, and student-centered teaching approaches.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Designed engaging lesson plans for diverse student learning styles.
INSTRUCTOR THERAPIST
Autism Unplugged
Keswick, ON
02.2024 - Current
- Utilized creative approaches when working with children with exceptionalities
- Provided ongoing consultation with other professionals to ensure best practices were being utilized.
- Excelled in creating engaging lesson plans that incorporated evidence-based practices and methods.
- Maintained accurate records of client progress, including assessments, evaluations, and reports.
- Probed appropriate targets for the child's skill repertoire based on the corresponding AFLS and ABLS assessment
ADMINISTRATOR
Massage Addict
Newmarket, ON
04.2023 - Current
- Answered phone calls and emails from clients to address questions, complaints, and needs.
- Utilized computer software to complete various administrative tasks.
- Managed the reception area, greeting visitors in a professional manner.
- Managed detailed filing system for organizing client records.
- Greeted guests and checked them into their appointments
- Input new client information upon visit, updated prior client's profile of any health or insurance changes
- Directly billed insurances on the client's behalf
- Provided basic and accurate information in-person and via phone/email.
SHIFT SUPERVISOR
Tim Hortons
09.2015 - Current
- Managed store closing and opening procedures to ensure safety and security.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Fostered an environment of collaboration, respect, and accountability among staff members.
- Adhered to safety regulations with food handling and food preparation
- Maintained the cleanliness of all appliances.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Participated in ongoing training to enhance own job skills and knowledge.
CUSTOMER SERVICE MANAGER
Walmart
04.2018 - 08.2021
- Designated breaks for each employee within the department
- Responsible for counting registers and ensuring that each one balanced from the days transactions.
- Assisted in servicing customers with returns, refunds, checking-out
- Utilized problem solving techniques to quickly resolve escalated issues from customers.
- Managed customer service staff by communicating expectations and monitoring and analyzing results.
Education
Honours Bachelor - Behavioural Psycgology
Seneca College
06-2025
Completed Coursework - Towards Secondary School
Bill Crothers Secondary School
06.2012
Skills
- Microsoft Office Proficiency
- Confidentiality Maintenance
- Organized
- Interpersonal Skills
- Leadership
- Problem solving
- Task Delegation
- Complaint resolution
- Ability to teach and mentor
- Lesson planning
- Child development
- Classroom management
- Behavioural assessment
Timeline
Private School Teacher
Pathways Center for Education Private School
09.2024 - Current
INSTRUCTOR THERAPIST
Autism Unplugged
02.2024 - Current
ADMINISTRATOR
Massage Addict
04.2023 - Current
CUSTOMER SERVICE MANAGER
Walmart
04.2018 - 08.2021
SHIFT SUPERVISOR
Tim Hortons
09.2015 - Current
Honours Bachelor - Behavioural Psycgology
Seneca College
Completed Coursework - Towards Secondary School
Bill Crothers Secondary School
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