Shalene Dugay
Charlottetown,PE
Summary
Driven professional with a large background in retail and customer service. Excelling leadership and customer satisfaction, demonstrating strong communication and extensive retail knowledge. Eager to showcase excellent skill set.
Overview
16
16
years of professional experience
Work History
Lash Technician
Renew You Salon
Charlottetown, PE
06.2023 - Current
- Provides eyelash extension applications
- Keeps workspace clean, organized and well-stocked for upcoming appointments
- Educates clients on how to clean and maintain lash extensions
- Providing makeup applications and tips
- Selling cosmetic product
- Customer service
Assistant Manager
Eclipse
Charlottetown, PE
03.2023 - 06.2023
- Responsible for opening and closing store
- Providing excellent customer service
- Ensuring store is neat, tidy, organized
- Creating and reaching goals
- Processing stock
- Responsible for handling cash and nightly deposits
- Operating POS System
Cosmetic Manager
Shoppers Drug Mart
Charlottetown, PE
09.2022 - 01.2023
- Providing excellent customer service, Recommending products, Providing customers with knowledge on the products sold, Putting out stock, Makeup applications, Scheduling, Leading the team
Sales Associate
GBS TECHNOLOGIES
Charlottetown, PE
11.2020 - 08.2021
- Responsible for opening and closing the store, Setting up new accounts and phones, Providing excellent customer service, Ensuring store is stocked and clean, Balanced cash and making nightly deposits, Being informed on the latest and current plans and deals
Third Key Holder
Ardene
Charlottetown, PE
07.2020 - 10.2020
- Responsible for opening and closing the store, Providing excellent customer service, Balanced cash and made nightly deposits, Ensured store was stocked and clean, Set store goals, Operated POS System
Beauty Expert
Shoppers Drug Mart Beauty Boutique
Charlottetown, PE
07.2018 - 07.2020
- Providing excellent customer service, Recommending products, Providing customers with knowledge on the products sold, Putting out stock, Makeup applications
Receptionist
Dartmouth South Professional Centre
Dartmouth, NS
11.2017 - 06.2018
- Book appointments, Make schedules, Answer calls, Use Practimax, Billing for the doctors, Greet patients, Take patient information
Sales Associate, Third Key Holder
Icing
Dartmouth, NS
08.2015 - 03.2016
- Provided excellent customer service, Responsible for opening and closing the store, Balanced cash and made nightly deposits, Responsible for processing stock, Ensured store was stocked and clean, Set store goals, Operated POS System
Special Needs Assistant
Atlantic Child Care
Charlottetown, PE
04.2015 - 06.2015
- Determined children's needs and wants, Supervised activities, Assisted teachers as required
Job Placement, Beauty Assistant
Shoppers Drugmart
Charlottetown, PE
03.2014 - 05.2014
- Greeted customers and assisted in fulfilling their needs, Recommended merchandise based on individual requirements, Provided advice to clients regarding particular products or services, Accepted payment through cash, and debit/credit card, Assisted in display of merchandise
Cashier and Customer Service
McDonald's Restaurant
Charlottetown, PE
01.2008 - 01.2010
- Professional and friendly customer service, Accepted payment through cash, and debit/credit card
Education
High School Diploma -
Colonel Gray High School
Charlottetown, PEIWaxing Certification -
Courses For Sucess
04.2024
Lash Technician -
Eastern College
Halifax, NS03.2018
Diploma in Makeup Artistry -
Hair Design Centre
Halifax, NS12.2014
Skills
- Strong Communication Excellent
- Customer Service
- Leadership
- Attention to Detail
- Initiative
- Office Management
- Extensive Retail Knowledge
Languages
English
Timeline
Lash Technician
Renew You Salon
06.2023 - Current
Assistant Manager
Eclipse
03.2023 - 06.2023
Cosmetic Manager
Shoppers Drug Mart
09.2022 - 01.2023
Sales Associate
GBS TECHNOLOGIES
11.2020 - 08.2021
Third Key Holder
Ardene
07.2020 - 10.2020
Beauty Expert
Shoppers Drug Mart Beauty Boutique
07.2018 - 07.2020
Receptionist
Dartmouth South Professional Centre
11.2017 - 06.2018
Sales Associate, Third Key Holder
Icing
08.2015 - 03.2016
Special Needs Assistant
Atlantic Child Care
04.2015 - 06.2015
Job Placement, Beauty Assistant
Shoppers Drugmart
03.2014 - 05.2014
Cashier and Customer Service
McDonald's Restaurant
01.2008 - 01.2010
High School Diploma -
Colonel Gray High School
Waxing Certification -
Courses For Sucess
Lash Technician -
Eastern College
Diploma in Makeup Artistry -
Hair Design Centre