Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shaleen Prasad

Surrey,BC

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 7 years of relevant work experience to your team.

Overview

8
8
years of professional experience

Work History

Medical Office Assistant

Mercy Medical (Practicum)
07.2016 - 09.2017
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Registered patients and completed associated paperwork for accurate records.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.

Medical Office Assistant

NewGen Medical
10.2016 - 11.2017
  • Coordinated patient scheduling, check-in, check-out
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Used Oscar to schedule appointments for doctor visits and procedures.

Medical Office Manager

Health Gateway Medical Clinic
01.2019 - 10.2020
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
  • Urine testing for drug screening recording & analyzing positive tests to the Dr as well as in the patients chart


Medical Office Assistant

Imperial Family Health Center
11.2021 - 06.2022
  • Answered telephone calls to offer office information, answer questions
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations & biopsys
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used Medaccess to schedule appointments for doctor visits and procedures.

Seasonal Worker

Amazon
11.2022 - Current
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Education

High School Diploma -

Queen Elizabeth Secondary
Surrey, BC

Certificate of Completion -

Coquitlam Continuing Education
06.2016

Skills

  • Quick Learner
  • Strong Work Ethic
  • Task Prioritization
  • Technical skills
  • Dependable and Hardworking

Languages

Hindi
Native or Bilingual

Timeline

Seasonal Worker

Amazon
11.2022 - Current

Medical Office Assistant

Imperial Family Health Center
11.2021 - 06.2022

Medical Office Manager

Health Gateway Medical Clinic
01.2019 - 10.2020

Medical Office Assistant

NewGen Medical
10.2016 - 11.2017

Medical Office Assistant

Mercy Medical (Practicum)
07.2016 - 09.2017

High School Diploma -

Queen Elizabeth Secondary

Certificate of Completion -

Coquitlam Continuing Education

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Shaleen Prasad