Shalee Guillen
Fresno
Summary
I am currently a flight attendant with one year of experience. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.
I also am an accomplished Real Estate Agent with 15 years of experience. Proficient at evaluating and marketing properties of all sizes. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well with teams or individually. Continuously ranks among top sales performers and maintains high levels of client satisfaction, retention and referrals.
Overview
18
18
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
02.2024 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Resolved passenger conflicts and medical emergencies during flights.
Realtor
Guarantee Real Estate
01.2013 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
Realtor
London Properties
02.2007 - 01.2013
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Education
High School Diploma -
Clovis High School
Clovis, CA06.1996
Skills
- Adaptability and Flexibility
- Active California Real Estate License
- Notary Public
- Analytical and Logical Thinking
- Negotiation Management
- Client Interviews
- Fair Housing Laws Knowledge
- Contract Development and Management
Timeline
Flight Attendant
SkyWest Airlines
02.2024 - Current
Realtor
Guarantee Real Estate
01.2013 - Current
Realtor
London Properties
02.2007 - 01.2013
High School Diploma -
Clovis High School
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