- Proficient in using Accounting packages including QuickBooks, Tally ERP-9, and Peachtree, with certification from IAB(UK).
- Practicing member of International Association of Bookkeepers.
- Led projects with efficient conflict management, and collaborated with various teams to produce reports with insights on business law, marketing, e-commerce and accounting.
- Skilled professional with educational background in Finance, Accounting and International Business Management.
- Trained Customer Service Representative from Toronto Transit Commission (TTC).
- Experienced Supply Chain & Outstation Dispatch Co-Ordinator.
- Expertize in creating, Analyzing various reports.
- Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration.
- Proficient in Using MS Office Suite which includes Excel & Word.(Vlookup, Pivot table etc.)
Hi, I’m
SHALBIN JOSEPH
TORONTO,ONTARIO
Summary
Overview
5
years of professional experience
1
Certification
Work History
Aaha Foods (SR India Marketing Inc, Toronto, ON)Toronto, ON
Operations Co-Ordinator & Logistics Supervisor
11.2020 - Current
Job overview
- Build business relationships with current and potential clients.
- Collaborated with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Equipped staff with the technical and social skills needed to enhance sales.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Worked on various reports including sales and vendor Management reports, Accounts, Customer data reports etc,.
- Handled Outstation Dispatches all over Canada.
- Request & analyze quotes for shipments from logistics contractors.
- Proficient in Using Accounting Software- Quickbooks Enterprise & M.S Office Suite.
Security Management ServicesToronto, ON
Customer Concierge
11.2018 - 07.2020
Job overview
- Provided exceptional customer service to residents, guests and management
- Assisted Property management in administrative tasks.
- Resolved conflicts, improved operations and provided exceptional client support.
- Proficient in using software like IVMS-4200, Protege Gx, Building Link, Condo Control.
- Effective use of M.S Office Suite, Outlook.
- Performed Emergency procedures in accurate manner.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Education
Centennial CollegeToronto, Canada
Global Business Management
05.2019
University Overview
Mahatma Gandhi University, C.E.T CollegeKerala, India.
Masters of Management in Finance
03.2014
University Overview
- Completed detailed analysis project of EQI (Emotional Quotient Inventory) of Information Technology staff for Offshorent Company
- Results included measurement of adaptability and stress management
Kerala University, Imperial CollegeKerala, India
Bachelor’s Degree in Corporate Commerce
04.2012
University Overview
Certification
- Diploma in Indian & Foreign Accounting (DIFA)- Accounting Software Packages includes, QuickBooks, Tally ERP, Peach Tree.
- Completed Ministry of Labour Training: Occupational Health and Safety Awareness .
- Completed Emergency first Aid with CPR C & AED in accordance with the standards of the WSIB of Ontario Health Canada & ESDC
Volunteering
Volunteering
Fundraising Volunteer - 'Action Against Hunger Canada' to support Children’s in Bangladesh.
Timeline
Operations Co-Ordinator & Logistics Supervisor
Aaha Foods (SR India Marketing Inc, Toronto, ON)
11.2020 - Current
Customer Concierge
Security Management Services
11.2018 - 07.2020
Centennial College
Global Business Management
Mahatma Gandhi University, C.E.T College
Masters of Management in Finance
Kerala University, Imperial College
Bachelor’s Degree in Corporate Commerce