SHAKUR LARMOND
Toronto,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Package Handler
Federal Express
05.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Followed verbal and written instructions to properly move and ship products.
- Contributed to increased productivity by working effectively in high-pressure situations.
Pharmacy Assistant/Packer
Bayshore Specialty Rx
06.2018 - 01.2024
- Perform administrative tasks (answer the phone, take messages, contact clients, check file records and more)
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
Team Lead
Tim Hortons
09.2017 - 05.2018
- Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Trained new team members by relaying information on company procedures and safety requirements.
Supervisor
McDonald's
06.2015 - 07.2017
- Learned and trained employees on new policies and products that were implemented at time of employment
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Collaborated with other crew members to achieve organizational goals, fostering teamwork across various functions.
Education
Diploma - Social Work
Seneca College
Toronto, ON06.2014
OSSD -
L’Amoreaux Collegiate Institute
Toronto, ON06.2013
Skills
- Excellent communication skills
- Teamwork
- Responsible
- Organization
- Hardworking
- Time management
- Proficient in Microsoft Office
- Problem-solving
- Quality assessment and assurance
Addition Training And Certification:
WHIMS
WORKER HEALTH AND SAFETY AWARENESS
Timeline
Package Handler
Federal Express
05.2024 - Current
Pharmacy Assistant/Packer
Bayshore Specialty Rx
06.2018 - 01.2024
Team Lead
Tim Hortons
09.2017 - 05.2018
Supervisor
McDonald's
06.2015 - 07.2017
Diploma - Social Work
Seneca College
OSSD -
L’Amoreaux Collegiate Institute
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