Shakti Gupta
Hamilton
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company's success positively.
Overview
8
8
years of professional experience
Work History
Yard Specialist
Amazon-YHM1
12.2023 - Current
- Correspond with multiple shipping companies and demonstrate comprehensive understanding of shipping systems, requirements, rules, and obligations to support yard organization and minimize delays.
- Conduct daily coordination with fulfillment center operations departments, transportation peers, and carriers to ensure all trailers arrive and depart on time with zero defects.
- Maintain the accuracy and integrity of the trailer yard through meticulous attention to detail and daily yard audits.
- Operate a spotter truck, moving trailers between trailer yard and dock doors, and logging all trailer moves to maintain accurate yard inventory.
Learning Ambassador
Amazon-YYZ7
12.2021 - 10.2023
- Led small group sessions to help new associates to review and practice concepts.
- Supported associates learning needs and provided individualized guidance to promote work goal-achievement.
- Assessed AA's needs to determine appropriate level of required support.
International Sales Executive
Trbex Impex Pvt Ltd.
03.2020 - 10.2021
- Developed relationships with clients and potential clients to improve business growth.
- Travelled from India to West African countries mainly Niger, Burkina faso to reach customers in international markets.
- Improved sales techniques and made sales pitches to 150+ potential clients per quarter.
Sales and Technical Support Engineer
Axis Enterprises
04.2016 - 02.2019
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks..
- Performed root cause analysis of reported issues to enact corrections.
Education
Bachelor in Technology - Electronics And Communication Engineering
Lovely Professional University
Phagwara,Punjab03.2016
Skills
- WSPS Certified JHSC member
- Organizational Skills
- Valid AZ Driver's License
- NOA Certified
- Warehouse Operations
- Yard Maintenance
Timeline
Yard Specialist
Amazon-YHM1
12.2023 - Current
Learning Ambassador
Amazon-YYZ7
12.2021 - 10.2023
International Sales Executive
Trbex Impex Pvt Ltd.
03.2020 - 10.2021
Sales and Technical Support Engineer
Axis Enterprises
04.2016 - 02.2019
Bachelor in Technology - Electronics And Communication Engineering
Lovely Professional University
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