SHAKSHI RANI
Surrey,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
PIZZA HUT
01.2021 - Current
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Teaching Assistant
TINY TOTS
04.2018 - 12.2018
- Supported classroom activities, tutoring, and reviewing work with teachers.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Education
Certificate - Early Childhood Care And Education
Coastal College of British Columbia
Surrey, British Columbia11.2023
DIPLOMA - General Studies
KWANTLEN POLYTECHNIC UNIVERSITY
Surrey, BC12.2022
Senior Secondary - Applied Science For Engineering
DOABA PUBLIC SCHOOL
India, INDIA01.2019
Skills
- Data Collection
- Account Updating
- Complaint Resolution
- Scheduling
- Progress Monitoring
- Classroom Support
- Student Tutoring
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Availability
FULL TIME
Timeline
CUSTOMER SERVICE REPRESENTATIVE
PIZZA HUT
01.2021 - Current
Teaching Assistant
TINY TOTS
04.2018 - 12.2018
Certificate - Early Childhood Care And Education
Coastal College of British Columbia
DIPLOMA - General Studies
KWANTLEN POLYTECHNIC UNIVERSITY
Senior Secondary - Applied Science For Engineering
DOABA PUBLIC SCHOOL
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