Shakshi Gupta
Richmond
Summary
Dedicated and customer-focused professional with experience in retail, security, and store operations. Skilled in loss prevention, team leadership, and problem-solving to ensure a safe and efficient shopping environment. Strong ability to provide excellent
customer service while maintaining security and operational standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Express News and Convenience Store
04.2025 - Current
- Assist the Store Manager in overseeing store operations, ensuring smooth workflow, and maintaining high standards of customer service and store presentation.
- Supervise, train, and motivate staff to achieve sales targets and deliver excellent customer experiences, stepping in to lead shifts and manage the team in the manager’s absence.
- Help manage stock levels, coordinate deliveries, and ensure merchandise is well-displayed and in line with brand standards.
- Track sales data, identify trends, and work with the Store Manager to implement strategies that drive business growth and improve store performance.
Sales Associate
SUGAR Cosmetics
10.2024 - 03.2025
- Greet customers warmly and provide personalized skincare and makeup recommendations based on individual needs and preferences.
- Perform product trials and demos, showcasing application techniques and educating customers on product benefits and usage.
- Drive sales by upselling and cross-selling cosmetic products, meeting individual and store sales goals.
- Maintain attractive, organized product displays and ensure shelves are fully stocked, clean, and aligned with brand guidelines.
Merchandise Associate
Home Depot
03.2024 - 10.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Production Supervisor
CLS Catering Services
01.2023 - 08.2024
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines.
Pizza Maker
Fire Pizza
08.2022 - 01.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
Diploma - Software Systems
Red Deer Polytechnic
Red Deer,AB04-2024
Skills
- Problem-solving
- Customer service
- Leadership and Teamwork
- Store operations
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
- Cosmetology, Clara International Academy - 04/2021 to 04/2022
Timeline
Assistant Store Manager
Express News and Convenience Store
04.2025 - Current
Sales Associate
SUGAR Cosmetics
10.2024 - 03.2025
Merchandise Associate
Home Depot
03.2024 - 10.2024
Production Supervisor
CLS Catering Services
01.2023 - 08.2024
Pizza Maker
Fire Pizza
08.2022 - 01.2023
Diploma - Software Systems
Red Deer Polytechnic
Similar Profiles
Md Mostafa IramMd Mostafa Iram
Retail Assistant at KF Express Convenience storeRetail Assistant at KF Express Convenience store
Trusha ProothiTrusha Proothi
Manager at Kasha Convenience Store, NSLC Agency Store, UltramarManager at Kasha Convenience Store, NSLC Agency Store, Ultramar
Virginia GarciaVirginia Garcia
Cashier at Stripes Convenience StoreCashier at Stripes Convenience Store