Shakithia Santan

Detail-oriented and highly organized Staff Scheduler with extensive experience in scheduling coordination, data management, and administrative support within dynamic, high-volume environments. Adept at managing complex schedules, ensuring compliance with collective agreements and policies, and processing time-off requests while maintaining operational efficiency. Proven ability to handle short-call staffing needs, process payroll data, and collaborate with managers to ensure timecard accuracy. Strong background in customer service, conflict resolution, and team collaboration. Committed to delivering an exceptional experience for staff, patients, and healthcare teams by adhering to the principles of diversity, equity, and inclusion.