Shakirat Araoye
Calgary,Canada
Summary
Excellent relationship-building skills with a proven ability to work with diverse groups and apply leadership skills in a dynamic and diverse team. A motivated and enthusiastic customer service representative with excellent communication and problem-solving skills. Seeking to join the branch as a customer service representative and provide high-quality service to customers.
Overview
10
10
years of professional experience
Work History
Sales Assistant/ Cashier
Stockland African Market
2023.12 - Current
- Respond to all incoming calls, and emails at the home rental inquiries, providing pricing information and generating customized quotes
- Provide superior customer service to meet customer needs
- Schedule and insert all relevant dates/times/information into the master program schedule and disseminate event information to various departments
- Create, maintain, and manage the event run-of-show including schedule, set-up, documentation, and other specifics
- Run, monitor, and analyze sales data reports
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Sales Representative
God's Blessing Ventures
2018.02 - 2022.11
- Monitoring inventory levels, conduct stock checks, and assist with inventory counts and audits
- Stay informed about product features, pricing, and promotions to effectively assist customers and provide accurate information about grocery items
- Adhered to food safety regulations and guidelines, including proper handling, storage, and disposal of perishable items
- Ensured accurate pricing and labeling of products, including shelf tags, signage, and promotional displays
- Monitor price changes and update signage as needed to reflect current pricing and promotions
- Engaged with customers in a friendly and approachable manner, offering assistance and guidance as needed throughout their shopping experience.
- Assist with stocking shelves, organizing merchandise displays, and maintaining a neat and orderly store appearance to enhance the overall shopping environment and promote sales.
Customer Service & store associate
Shoprite
2015.02 - 2018.01
- Provide exceptional customer service by greeting customers, assisting with inquiries, locating merchandise, and addressing any concerns or issues promptly and professionally
- Processed transactions accurately and efficiently using cash registers or POS systems, handling cash, credit/debit cards, and gift cards while maintaining proper cash-handling procedures
- Assisted customers with product selection, offering recommendations, and upselling additional items to enhance their shopping experience and meet sales targets
- Assist with stocking shelves, organizing merchandise displays, and maintaining a neat and orderly store appearance to enhance the overall shopping environment and promote sales
- Work collaboratively with coworkers and other departments to achieve store goals and objectives.
Education
Higher National Diploma - Banking And Finance
Kwara State Polytechnic
10.2011
National Diploma - Banking And Finance
Osun State Polytechnic Iree.
11.2008
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Complex Problem-Solving
- Cash Register Operation
- Point of sale operation
- Visual Merchandising
- Product Merchandising
- Customer Service
- Team Cooperation
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Attention to Detail
Additional Information
Reference Upon Request
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Assistant/ Cashier
Stockland African Market
2023.12 - Current
Sales Representative
God's Blessing Ventures
2018.02 - 2022.11
Customer Service & store associate
Shoprite
2015.02 - 2018.01
Higher National Diploma - Banking And Finance
Kwara State Polytechnic
National Diploma - Banking And Finance
Osun State Polytechnic Iree.
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