Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakirah Namboozo

Mississauga,ON

Summary

Driven Supervisor with a proven track record at Raha SMASCO, adept in staff management and inventory control. Excelled in training and mentoring teams to enhance productivity by 20%, ensuring compliance and high standards of cleanliness at Sheraton Hotels. Skilled in employee motivation and goal achievement, demonstrating a strong commitment to operational excellence and client satisfaction.

Overview

6
6
years of professional experience

Work History

Supervisor

Raha SMASCO
11.2018 - 12.2020
  • Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
  • Handled client complaints, resolved issues, and forwarded other issues to my supervisor for policy change to meet changing needs of clients
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employees' performance, coached and trained them to improve weak areas.

Housekeeper

Sheraton Hotels
05.2015 - 05.2018
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors and making beds
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.

Education

Midfield Secondary School
Kampala, Uganda
11.2012

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Inventory Control

Timeline

Supervisor

Raha SMASCO
11.2018 - 12.2020

Housekeeper

Sheraton Hotels
05.2015 - 05.2018

Midfield Secondary School

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Shakirah Namboozo