Shakira Myton

• Conducted market analysis to identify trends and opportunities for growth.
• Collaborated with cross-functional teams to align strategies and initiatives.
• Monitored competitor activities to adjust tactics accordingly.
• Delivered presentations to stakeholders to communicate product benefits effectively.
• Established relationships with key customers, vendors, and distributors in the area.
• Devised territory sales plans to exceed revenue and market penetration goals.
• Met or exceeded established targets for revenue growth month over month.
• Negotiated contracts with new clients while maintaining existing business relationships.
• Identified areas of improvement for increasing efficiency of operations within the region.

• Conducted market research to identify potential customers.
• Coordinated with internal teams to ensure timely delivery of products and services to clients.
• Developed strategies to increase revenue from existing accounts.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Monitored industry trends and made recommendations for changes in strategy accordingly.
• Monitored competitor activities in order to stay ahead of the competition.
• Negotiated contracts with clients to maximize revenue potential.
• Analyzed client data and identified opportunities for growth.
• Managed a portfolio of 23 key accounts, ensuring high levels of customer satisfaction and retention.
• Developed and implemented account plans to increase revenue and market share within designated sectors.
• Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
• Onboarded new team members to integrate into organization.
• Fostered a culture of continuous improvement by sharing best practices and lessons learned with the broader account management team.
• Utilized CRM tools to track client interactions, sales opportunities, and account history.

• Improved store status by implementing process improvements and identifying performance gaps for corrective action.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Increased profits 12% by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis.
• Updated store pricing, signage and merchandising to promote specials, sales and discounts.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Assessed, optimized and elevated operations to target current and expected demands.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Implemented succession planning by training and developing 7 associates into leadership positions throughout company.

• Increased profits 10% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis • Oversaw inventory management with cycle counts, audits and shrinkage control

• Updated store pricing, signage and merchandising based on current promotions • Assessed, optimized and elevated operations to target current and expected demands

• Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility

• Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels

• Delegated work to employees based on shift requirements, individual strengths and unique training • Processed shipments and maintained stock shelf organization

• Participated in district and visual manager meetings on weekly basis

• Boosted sales by 10% by effectively cultivating customer rapport and delivering superior customer service

• Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling

• Conducted quarterly staff evaluations and determined staff promotions, realignments and reductions in force as necessary

• Fostered healthy team environments to promote collaboration and boost productivity

• Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of sales team

• Successfully increased employee retention by creating a positive work environment in 8 stores more than 42,000 sq ft. Of retail space

• Cultivated strong business relationships with customers to drive business developments

• Administered daily operations to ensure policies were adhered to and understood by sales team

• Planned and executed floor merchandising initiatives in collaboration with merchandise team

• Ensure store is prepared for internal audits through analysis/preparation of quality assurance and inventory statistics