Shakira Mesidor
Ottawa,ON
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Globo
Gatineau, Quebec
09.2023 - 09.2024
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Facilitated customer satisfaction through attentive service and detailed product knowledge.
- Managed stockroom operations, ensuring accurate and timely inventory storage.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Analyzed issues and implemented effective strategies.
- Promoted special offers and discounts to encourage additional purchases.
- Handled customer complaints in a professional manner.
Inventory Specialist (Volunteer)
Thrift Store
Ottawa, ON
09.2023 - 03.2024
- Maintained a neat workspace throughout shift to ensure efficiency when helping customers.
- Demonstrated knowledge of store products and services to assist customers with selections.
- Cleaned shelves, counters and tables to maintain an organized store.
- Maintained store appearance by stocking shelves, organizing displays, setting up advertising signs, and removing damaged goods.
- Assisted in unloading merchandise from delivery trucks and stocking shelves accordingly.
Frontline Associate
Mcdonalds
Ottawa, Ontario
07.2022 - 09.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Kept up-to-date with current menu items, specials, promotions, pricing, policies.
- Collaborated with team to deliver timely service of items.
- Monitored food quality and presentation before serving to guests.
- Took customer orders accurately and provided menu recommendations when requested.
- Processed payments and handled cash, credit, and debit transactions with accuracy.
- Assisted with food preparation, including washing, cutting, and storing ingredients.
Education
High School Diploma -
Beatrice Desloge High School
Orleans, ON06-2023
Skills
- Customer Service Skills
- Coachable
- Bilingual
- Teamwork
- Display building
- Coachable
- Product demonstrations
- Problem-solving
References
References available upon request.
Timeline
Retail Sales Associate
Globo
09.2023 - 09.2024
Inventory Specialist (Volunteer)
Thrift Store
09.2023 - 03.2024
Frontline Associate
Mcdonalds
07.2022 - 09.2023
High School Diploma -
Beatrice Desloge High School