Shakir Ahmed
Waterloo,ON
Summary
Proven team player and adept at conflict resolution, I excelled at the University of Waterloo Food Services by enhancing customer satisfaction and loyalty through exceptional service and efficient problem-solving. Skilled in POS system operation and espresso machine use, I consistently contributed to a positive and productive work environment, demonstrating a keen ability to manage inventory and restock supplies effectively. Adept at efficiently managing a team of employees to produce at a high level.
Overview
3
3
years of professional experience
Work History
Barista
University Of Waterloo Food Services
11.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Arts - Psychology
University of Waterloo
Waterloo, ON06.2025
Skills
- Team Player
- Opening and closing duties
- Adaptive and creative
- POS System Operation
- Exceptional customer service
- Espresso machine operation
- Inventory Management
- Conflict Resolution
- Supply Restocking
Languages
English
Native or Bilingual
French
Professional Working
Bengali
Limited Working
Timeline
Barista
University Of Waterloo Food Services
11.2021 - Current
Bachelor of Arts - Psychology
University of Waterloo