Shakemii Wallace
Chateauguay,QC
Summary
Dynamic and dedicated professional with a strong background in customer service at Dairy Queen. Proven ability in cash handling and effective time management, consistently ensuring financial integrity and enhancing customer satisfaction. Recognized for training new staff and maintaining product availability, contributing to a collaborative and efficient team environment.
Overview
4
4
years of professional experience
Work History
Cashier
Dairy Queen
07.2021 - Current
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer to ensure financial integrity.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored inventory levels, assisting in restocking and maintaining product availability.
- Collaborated with team members to uphold a clean and organized workspace.
- Set up new sales displays each week with fresh merchandise.
Education
Bachelor of Arts And Science - Human Relations
Concordia University
Montreal04-2027
Associate of Social Science - Social Sciences Education
Vanier College
Saint-Laurent05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Effective time management
- Cash handling
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Product restocking
- Active listening
- Critical thinking
- Data entry
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Cashier
Dairy Queen
07.2021 - Current
Bachelor of Arts And Science - Human Relations
Concordia University
Associate of Social Science - Social Sciences Education
Vanier College