Shakandeep Singh
196 Linden Ave Scarborough,ON
Summary
Adept at operations management and fostering teamwork, I excel in high-pressure environments, evidenced by my tenure at SSP CANADA where I ensured safety and quality in food preparation. My proactive approach in negotiating contracts at Maruti Suzuki and leading teams at Kia Motors showcases my leadership and customer service skills, driving efficiency and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Advisor
Taggar Auto Repairs
01.2023 - 11.2023
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
Sourcing Manager
Maruti Suzuki
09.2021 - 12.2022
- Led contract negotiations to secure favorable terms and conditions, reducing price of old vehicles.
- Maintained up-to-date knowledge of auto industry trends and technologies to provide informed recommendations to customers.
- Coordinated with sales team for smooth transition during vehicle trade-ins or purchases involving service needs.
- Developed strong rapport with clients, leading to repeat business and referrals.
- Employee ID - NEXA242
- Maruti Suzuki PIN - 1090605
Cook
SSP CANADA
11.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Vaild RAIC for Toronto Airports
Workshop Supervisor
Kia Motors
07.2019 - 08.2021
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Designed custom storage solutions for the workshop that maximized space utilization while maintaining organization.
- Improved workshop efficiency by implementing streamlined processes and optimizing workflow.
- Employee ID - EPB3030034
Workshop Supervisor
Mahindra & Mahindra
05.2018 - 07.2019
- Implemented preventive, corrective, and predictive maintenance policies.
- Maintained a safe and organized work environment by enforcing strict adherence to safety protocols and guidelines.
- Scheduled job assignments for staff to monitor progress and performance.
- Monitored usage of supplies and materials to establish cost effective operations.
- Employee ID - 11AAJ7651
Education
Diploma - IBM And Logistics Systems
St. Clair College
Toronto05.2024
B.TECH - Mechanical Engineering Technology
PUNJAB TECHNICAL UNIVERSITY JALANDHAR
PHAGWARA05.2018
Diploma - Mechanical Engineering
RAMGARHIA POLYTECHNIC COLLEGE
PHAGWARA05.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Operations Management
- Cleaning and organization
- Team Leadership
- Multitasking and Organization
- Shift Scheduling
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Native or Bilingual
Certification
Worker Health and Safety Awareness ( Ontario ministry of Labour, Training and Skills Development).
Supervisor Health and Safety Awareness ( Ontario ministry of Labour, Training and Skills Development ).
Diesel Engine Mechanical Unit Mechanic Training ( Indian Railways ).
Additional Information
Availability
Monday to Sunday ( 5 am to 9 PM )
Timeline
Cook
SSP CANADA
11.2023 - Current
Service Advisor
Taggar Auto Repairs
01.2023 - 11.2023
Sourcing Manager
Maruti Suzuki
09.2021 - 12.2022
Workshop Supervisor
Kia Motors
07.2019 - 08.2021
Workshop Supervisor
Mahindra & Mahindra
05.2018 - 07.2019
Diploma - IBM And Logistics Systems
St. Clair College
B.TECH - Mechanical Engineering Technology
PUNJAB TECHNICAL UNIVERSITY JALANDHAR
Diploma - Mechanical Engineering
RAMGARHIA POLYTECHNIC COLLEGE
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