Experienced industry expert with outstanding accomplishment ,skilled in sales, operations, business development, and marketing. Core competencies in Airline , Hotel , Car and GDS industry ,Proven ability to lead teams and work with internal and external stakeholders. Multilingual with success in cultivating high-profile accounts and driving cross-channel revenue growth. Customer-focused and innovative, with strong analytical and leadership skills. Proficient in strategy development and implementation. Effective planner with excellent presentation and negotiation abilities. Self-motivated and results-oriented with a passion for the GDS industry.
Overview
30
30
years of professional experience
Work History
Director of Sales
Sonesta ES Suites Toronto
01.2008 - Current
Manage and lead daily sales efforts; direct and shape overall positioning of the hotel, brand communication and the development of customers for the property including, rooms, facility features/amenities, and events
Handle revenue, yield strategies, implementation, market performance and meeting budget, forecast, and optimal business mix targets
Implement strategies related to pricing, status, direct sales, marketing, and public relations
Solicit new and existing transient, group, and meeting room business while developing new business via obtaining accounts from competition, cold calls and use of Hoteligence
Maintain and penetrate existing accounts, through regular maintenance calls and prospecting
Entrusted to manage top global, national, and local accounts; manage and handle all rate increases, yearly RFP bids and negotiations
Collaborate closely with sales team, within lead capacity, guiding them in overall sales goals
Top achiever recipient due to meeting targets from 2018 to 2022 (even throughout the pandemic)
Successfully already met revenue target for 2022 in September 2022
Met RGI goals 3 years consecutively.
Area Sales Manager
Westmont Hotels
01.2012 - Current
Proficiently establish, develop, and nurture robust business relationships with both existing and potential customers
Conduct thorough research to identify viable sources for cultivating new customer prospects
Take charge of directing and overseeing sales and marketing efforts for properties within the Westmont hotels portfolio
Skillfully manage key volume accounts in both the corporate market and SMERF market segment
Formulate and implement comprehensive budget, sales, and marketing plans, demonstrating adeptness in devising retention strategies and account penetration techniques
Strategically prioritize target accounts to effectively capture market share from competitors
Recognized for successfully fostering strategic relationships with prominent national and global accounts, as well as key sales contacts within IHG and Carlson
Spearheaded the acquisition of over $500,000.00 in new business within the initial 5 months of employment
Achieved a noteworthy 12% expansion in market share within the corporate market segment.
Sales Manager
Homewood Suites by Hilton
01.2006 - 01.2012
Owned and managed $2 million in budget in business transient/corporate groups
Generated revenue from all market segments while focusing on extended stay business
Collaborated with the Hilton National Sales team to implement marketing action plans to direct effective and sustained marketing strategy by determining competition, trends, and specific market groups for sales targeting
Represented Homeward Suites at trade and community functions to solicit new business
Maintained pricing for 180+ corporate accounts (local, national and global) through RFP and share-shift opportunities
Increased market share in corporate market segment by 10 %
Increased ADR by $ 6.00 between 2010 and 2012
Conducted quarterly sales blitzes with all key local accounts and travel agencies, including American Express, Carlson Wagonlit Travel, Vision 2000, and BCD Travel; exceeded goals
Sales Manager
Worldspan United Arab Emirates
01.2000 - 01.2002
Consistently surpass annual booking targets within the subscriber agency segment through proactive strategies and meticulous execution
Optimize subscriber travel agency utilization of Worldspan's system by delivering personalized assistance, tailored solutions, expert advice, and comprehensive training to targeted agents in the UAE
Cultivate and maintain strong relationships with subscriber travel agency management and staff in the UAE, building an exceptional rapport based on trust, reliability, and mutual benefit
Implement highly detailed account plans and actively participate in trade shows to elevate brand visibility and drive business growth within the region
Conduct engaging product seminars and deliver in-depth training sessions within subscriber travel agencies to enhance market awareness and generate heightened interest in Worldspan's innovative product offerings
Gather and analyze valuable insights about competitors in the CRS/GDS industry, ensuring a comprehensive understanding of the market landscape and identifying strategic opportunities for differentiation
Showcase Worldspan's cutting-edge products to prospective customers, particularly vendors such as airlines, hotels, and car rental companies, emphasizing the advantages of electronic distribution within Worldspan's dynamic and feature-rich environment
Top of Form
Bottom of Form
Sales Manager
YBA Kanoo Airline Affairs, GSAS
01.2002 - 01.2006
Strategize and execute business projects to meet each airlines market requirements, employing diverse data collection methods
Analyze data to identify each Airlines weaknesses, problems, and their causes, providing justified findings and practical advice
Develop detailed business plans for each Airlines transformative changes and assist with plan implementation
Staying ahead of competition in the Airline Industry (Bahrain) and Formulating concise recommendations, develop visionary maps, and lead in various components of customer and Market engagement
Partner with stakeholders and Corporate, ensuring end-to-end project delivery aligned with the country’s marketing strategy and budget
Stay updated on industry innovations, competitive information, and emerging technologies
Conducted a comprehensive feasibility study for Thai Airways to assess the viability of operating flights into Bahrain, resulting in the successful establishment of a thrice-weekly flight schedule
Successfully spearheaded the inauguration of the Amex/Kanoo Joint Venture corporate office in Bahrain, facilitating enhanced business operations and collaboration
Pioneered the establishment of the Airline Affairs office in Bahrain, serving as a pivotal hub for crucial airline-related activities and ensuring seamless operational efficiency.
Interactive Sales Manager
Marriot Hotels
01.1998 - 01.2000
Drive room-night generation across Marriott Group's esteemed portfolio of brands by harnessing the power of Automation Marketing and executing meticulously crafted electronic marketing strategies and promotions
Innovate and ideate compelling proposals tailored to captivate travel distribution networks and corporate segments, showcasing the Marriott Group's unparalleled value proposition
Expertly negotiate contracts with a diverse array of Marriott Group properties, forging mutually beneficial agreements and cultivating enduring partnerships
Deliver immersive training sessions to travel agency front-line staff, equipping them with the requisite skills and expertise to seamlessly book Marriott hotels via multiple GDS reservation systems
Champion initiatives to heighten industry-wide awareness of Marriott International's extensive range of multi-brand properties, positioning them as premier destinations for discerning travelers
Foster close collaboration with sales managers throughout the Marriott network, harmonizing efforts and capitalizing on synergistic opportunities to maximize business growth
Establish and maintain a comprehensive, meticulously curated travel agent database within the Middle East region, profiling and segmenting accounts to optimize engagement strategies and drive targeted business development initiatives.
National Sales & Marketing Manager
Hertz International
01.1994 - 01.1998
Promoting and selling Hertz's comprehensive range of business and leisure products.
Conducting workshops to educate travel agents on booking Hertz through GDS systems like Worldspan, Galileo, and Sabre.
Collaborating with esteemed partners such as Saudi American Bank, British Airways, Hertz No 1 Gold, and other Loyalty Partners for various marketing initiatives.
Ensuring effective implementation of the marketing mix in KSA, with a focus on travel partnership programs in the Saudi marketplace.
Developing and managing corporate contracts and terminology.
Expanding rental volume and securing new leisure business by targeting airlines, tour operators, hotel chains, and key travel agency groups.